TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

[Aysha]

Perfect. A sale happens after I place an order.

"If your order has not yet been shipped
If your order still hasn't been shipped out as of the start of the sale, we may permit your order to retroactively qualify for the sale offers if you send an email to [email protected]. Please be sure to include the order number in this email."

http://thecubicle.us/blackfriday2015.php

 

[2180161]

I don't have a premium puzzle in my cart, yet I still have the option with it and I can't get rid of it.

 

[puzzl3add1ct]

"If your order has not yet been shipped
If your order still hasn't been shipped out as of the start of the sale, we may permit your order to retroactively qualify for the sale offers if you send an email to [email protected]. Please be sure to include the order number in this email."

http://thecubicle.us/blackfriday2015.php

Thx. I emailed them already

 

[Tyler Comfy Hat]

Out of curiosity, why are you no longer selling premium WeiLongs? Lack of interest?

 

[biscuit]

Today I ordered $50 of cubes!... Only about ~$25 was from the cubicle, but still the biggest order I've made!

 

[simoneRoy]

How can I get the moyu stand? What should I write?

 

[biscuit]

How can I get the moyu stand? What should I write?

Write something like. "I would like the moyu stand" They will get the message

 

[JustinTimeCuber]

On the Black Friday page it says EDT when it should be EST

Edit: btw EDT is GMT-4

 

[rybaby]

Are there any plans to make the premium cube service available as an add-on (looks like $9 extra?) to any 3x3 cube purchase?

 

[simoneRoy]

How long does it take for a package to arrive to Italy?

 

[ReneFloresVlogs]

Still no response ;(


Sent from my iPad using Tapatalk

 

[Tyler Comfy Hat]

Have the prize draw winners been decided yet?

 

[JustinTimeCuber]

I ordered on Saturday with rush processing and it hasn't shipped
edit: Justin you are so specific! (it was order number 96348)

 

[biscuit]

I ordered on Saturday with rush processing and it hasn't shipped
edit: Justin you are so specific! (it was order number 96348)

Mine hasn't shipped either (also ordered on Saturday. Order #96215)

 

[simoneRoy]

Mine hasn't shipped either (also ordered on Saturday. Order #96215)

I ordered Sunday and it hasn't shipped either. Order #96757...

 

[mns112]

I ordered on monday at about 10 pm EST but for some reason the order date is showing it as tuesday.

Help?

Also am I in the prize draw?
Order number:97852

 

[dominugget]

Sent from my iPhone using Tapatalk

 

[ReneFloresVlogs]

still haven't gotten an answer to my support submission about sponsorship even after resending inquiry


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[a cool guy]

Regarding orders that have not yet been shipped: We are currently experiencing some minor delays with order processing following the Black Friday / Cyber Monday sale, which tends to be a busier than normal time for many online retailers. The delay is more significant for orders that contain stickers due to the large number of customers who claimed the free sticker offer, but we are taking measures (and working overtime) to try to minimize the delays. We are catching up at a good pace and we estimate that processing will be back to normal by the end of the coming week.

If you are in a rush, we would recommend getting the Rush Processing option at checkout to help the order process faster. Please note that Rush Processing cannot be used to speed up premium cube orders or pre-orders that are not yet in stock.

Customers who have a time-sensitive order change request should use the Contact Us link and select "Order Change" for the reason. It will allow us to see the message and process the change promptly.

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In other news... Rowe Hessler is about 8 hours into his 24-hour Rubik's Cube World Record solving attempt from 4PM EST Saturday to the same time... on Sunday! The current record is 5800 cubes solved in 24 hours. Watch him attempt this incredible feat via live stream here: https://www.youtube.com/watch?v=qxMYw7cOukQ

 

[fshr]

Regarding orders that have not yet been shipped:...

You should be posting your notice on your website and on the other solving forums/communities. You're killing your rep by not addressing it publicly nor replying to individuals via email.