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TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

Aysha

Member
Joined
Mar 21, 2015
Messages
107
Location
Bahrain
WCA
2017JAMS01

a cool guy

Member
Joined
Jul 5, 2011
Messages
385
WCA
2010CHAN10
Regarding orders that have not yet been shipped: We are currently experiencing some minor delays with order processing following the Black Friday / Cyber Monday sale, which tends to be a busier than normal time for many online retailers. The delay is more significant for orders that contain stickers due to the large number of customers who claimed the free sticker offer, but we are taking measures (and working overtime) to try to minimize the delays. We are catching up at a good pace and we estimate that processing will be back to normal by the end of the coming week.

If you are in a rush, we would recommend getting the Rush Processing option at checkout to help the order process faster. Please note that Rush Processing cannot be used to speed up premium cube orders or pre-orders that are not yet in stock.

Customers who have a time-sensitive order change request should use the Contact Us link and select "Order Change" for the reason. It will allow us to see the message and process the change promptly.

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In other news... Rowe Hessler is about 8 hours into his 24-hour Rubik's Cube World Record solving attempt from 4PM EST Saturday to the same time... on Sunday! The current record is 5800 cubes solved in 24 hours. Watch him attempt this incredible feat via live stream here: https://www.youtube.com/watch?v=qxMYw7cOukQ

 
Last edited by a moderator:

fshr

Member
Joined
Oct 12, 2015
Messages
1
Regarding orders that have not yet been shipped:...
You should be posting your notice on your website and on the other solving forums/communities. You're killing your rep by not addressing it publicly nor replying to individuals via email.
 
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