TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

[chris410]

HAHA! Did the 7x7 arrive before or after E3 finally got back to you?

They responded yesterday so...they beat my order by one day. Good thing is I will eventually have a "spare" 7x7 if and when it ever arrives.

I must say that I am very impressed with this cube, it turns very nicely compared to my v7. Now, I guess I will need to order the 8x8 later on this summer.

 

[Ninja Storm]

Yay, free shipping. I'll buy what I can from you because it's so much cheaper!

 

[sa11297]

Did order number 665 get shipped?

? I did not receive a reply to my email from a few days ago.

 

[aaroncl]

Hey I was just wondering, how long does it take to ship to BC, Canada? I know it says 4-6 days, but it's been a week since my order was shipped and I know that it's on the other side of Canada from new york. thanks

 

[a small kitten]

? I did not receive a reply to my email from a few days ago.

We update our system whenever we ship out a package. Your package was shipped two days ago. An update email should have been sent to the email account you registered. Can you check the email account you used to register on our site?

Hey I was just wondering, how long does it take to ship to BC, Canada? I know it says 4-6 days, but it's been a week since my order was shipped and I know that it's on the other side of Canada from new york. thanks

We do not usually know exact times because there are some factors in the shipping process that we do not control. We get the range from previous experience and what our post office tells us. Also, the 4-6 days refer to business days. I would give the package a few more days. If it still does not arrive, let me know and we can inquire.

 

[sa11297]

We update our system whenever we ship out a package. Your package was shipped two days ago. An update email should have been sent to the email account you registered. Can you check the email account you used to register on our site?



ok thanks. I checked my account. That was my fault, not yours.
EDIT: ok, I checked my mailbox, and now I have the package. Time to make a video.

 

[aaroncl]

We do not usually know exact times because there are some factors in the shipping process that we do not control. We get the range from previous experience and what our post office tells us. Also, the 4-6 days refer to business days. I would give the package a few more days. If it still does not arrive, let me know and we can inquire.

Oh, ok. Sucks because it's friday today. Just wondering, did you tension the cubes lubed with the house lube? Also, did you lube my wittwo with the standard lube or house? thanks again!

 

[foolish]

Wow, ordered on Thursday and already got a mail that my order has been shipped. That was fast, especially keeping in mind that I ordered a modded cube.

 

[Outsmash]

Hey, did you get my PM?

 

[sa11297]

you guys should stock lingyuns or lingyun v2s. maybe even offer a custom mod.

 

[gavnasty]

I don't know for sure. We have been contacting many wholesalers in attempt to figure out how to get A-Vs. Everyone seems to be having trouble. At this point, it's a bit out of our control. We'll do our best to get the A-Vs as quickly as possible. I'll keep everyone updated.

Do you guys still have White A-Vs? Can I just change my order?

 

[a small kitten]

Yes. We have white ones. Just email [email protected] with your original order number and we can change it for you.

 

[aaroncl]

Just going to leave some feedback.
I ordered a GuHong v2 and zhanchi which were lubed free with their standard house lube, as well as a wittwo with standard lube. I received my package after around 12 days of ordering, which was alright shipping (I live in BC, Canada). Out of the box all 3 cubes were sort of sticky/covered in lube, so I had to wipe them down a bit. The cubes themselves are awesome, however since the internals are lathered in lube, I'm scared that when they pop the lube will get all dirty. I've had 2-3 pops on the zhanchi already, and my cousin popped it as well so I think it's the cube. For the guhong v2 some of the pieces don't close completely so that's kind of worrying me. On the plus side, the wittwo is amazing and way better than my v-cube 2, and it's for only 2/3 the price.

All in all, the cubes are way better than my current ones but there are just some technical issues with them. Shipping was alright.

On a side note, did you guys lube the cores/tension the cubes when they were lubed free with house lube? thanks

 

[a small kitten]

I ordered a GuHong v2 and zhanchi which were lubed free with their standard house lube, as well as a wittwo with standard lube. I received my package after around 12 days of ordering, which was alright shipping (I live in BC, Canada). Out of the box all 3 cubes were sort of sticky/covered in lube, so I had to wipe them down a bit. The cubes themselves are awesome, however since the internals are lathered in lube, I'm scared that when they pop the lube will get all dirty. I've had 2-3 pops on the zhanchi already, and my cousin popped it as well so I think it's the cube. For the guhong v2 some of the pieces don't close completely so that's kind of worrying me. On the plus side, the wittwo is amazing and way better than my v-cube 2, and it's for only 2/3 the price.

Have you tried tightening the ZhanChi? That usually makes a very big difference. Also, your feedback is very valuable to us. We'll continue to do what you like and work on the things you pointed out.

On a side note, did you guys lube the cores/tension the cubes when they were lubed free with house lube? thanks

Yes and yes. If no specific tensions are specified, I just tension the sides evenly to a medium tension.

 

[a small kitten]

And now here's an important announcement, which can also be viewed on our main page.

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In recent weeks, we have experienced a series of mishaps that have resulted in many of our most popular cubes going out of stock. Rest assured that we are very serious about addressing this issue. In the meantime, we have implemented two new features aimed at making our customer experience fairer and more streamlined. First, we have implemented a new notification system on our product pages that displays a red Out of Stock notice when certain products are out of stock, which we feel will improve awareness for items that are not currently available.

Also, starting today, all of our products that have one color (e.g., black or white) marked as out of stock will be marked 5% off normal price. This way, customers can purchase the available color at a discounted price and receive it normally, or purchase the out-of-stock color at a discounted price, and receive it when it is restocked. We believe this is the fairest way to deal with the out of stock situation.

If you are currently waiting on an order that has not been shipped yet due to an item being out of stock, please contact us at [email protected] and we will handle the situation on a case-by-case basis.
---

 

[zzomtceo]

My ssv3 arrived a while ago and it was very nice. Shipping from NY to MI was very fast.

 

[JohnLaurain]

Finally had my dad order my SS 4x4 - SS 7x7 and the spare Guhong 2 corner. Expect an update when the package comes :3

 

[ella_3x3]

The first time I ordered from the cubicle was some time in April when I got some 3x3s and a 2x2, it got here (Chicago) in a week.
I ordered a black SS 5x5 on the 15th of May and I have not yet gotten an email that my package has been shipped.
The next day you guys put an announcement. Around when will you guys be restocking?

 

[foolish]

I just got a call from home, that my package (about 10 cubes) has arrived this morning. Sadly I'm at university at the moment and won't be home till Thursday . Can't Wait to try the cubes.

anyway, very nice shipping, ordered on May 10th, got message that it has been shipped on May 11th and now it's already in Germany .

Definitely gonna recommend your shop.

 

[mrpotatoman14]

Have you ever thought of stocking MF8 V2 megaminxes? Possibly tiled.