ProStar
Member
Is the I play good?
Hello, I would very much appreciate your advice on the following problem:Have you tried to contact us?
[email protected]
Hi Tom, any success with GAN? I have troubles connecting with the bluetooth. Up to the moment it was working fine but today the bluetooth connection just broke. I restarted the device reinstalled the app, charged again the cube for all night but nothing helps.... Any idea?HELP!! My GAN 356i arrived two days ago and i still can’t connect it to my phone!!
i’ve tried everything! Charging from different sides, different rotations, shaking it, turning it, deleting the app, even blowing on it !!
any thoughts/help would be so much appreciated!! Right now i feel like i’ve wasted my money!!
Tom
You will have to charge like 10 hours on your first charge. I charge mine for a total day to make it work for the first time! After that it's like 3-4 hours of charging.HELP!! My GAN 356i arrived two days ago and i still can’t connect it to my phone!!
i’ve tried everything! Charging from different sides, different rotations, shaking it, turning it, deleting the app, even blowing on it !!
any thoughts/help would be so much appreciated!! Right now i feel like i’ve wasted my money!!
Tom
Many thanks Wish Lin, hope so. That is the first problem I have with the cube, normally it works fine.Well, my 356i sometimes does the same thing. I just let it sit for a day or so and then charge it to full again. That usually works.
Yeah I think it's just that battery have some connection issues so maybe some wire touches and the battery just goes straight to zero sometimes.Many thanks Wish Lin, hope so. That is the first problem I have with the cube, normally it works fine.
Many thanks for your prompt response, appreciate! Actually I have the cube for 3 months and it was working fine up to now. But yesterday the bluetooth connection just failed. I charged it all night and this morning it can not connect again, also tried to connect to other device unsuccessfully ...just don't know what to do.You will have to charge like 10 hours on your first charge. I charge mine for a total day to make it work for the first time! After that it's like 3-4 hours of charging.
Nice! and I thought the card meant nothing, can someone confirm this?This is consumer electronics, so it can get broken. But GAN gives vip card with this product which means you can get spare parts from them for free. So try to connect it to another phone and if you won't success then visit their support page to order new cube core.
Nice! and I thought the card meant nothing, can someone confirm this?
Yeah I read the FAQs afterwards, so my followup question would be: has anyone had any experience with this?Customer Service - Frequently Asked Questions GANCUBE - GANCube
GANCUBE FAQ | Shipping Fees & Policies, Delivery related issues, After sale and Sales Price Protection in GANCUBE shop | GANCUBEwww.gancube.com
Added. Just note that the app is highly unstable now and please don't get mad by its performance(told ya).Hi, i just got gan356i
Username: NIA_CUBER
Method: CFOP
Global Average 21.97
Time: 7:00 - 9:00 IST
Location: Chandigarh, India
Please add me as a friend so we can practice!
And also I will add you to the list a bit later since the table function is weird for now.Hi, i just got gan356i
Username: NIA_CUBER
Method: CFOP
Global Average 21.97
Time: 7:00 - 9:00 IST
Location: Chandigarh, India
Please add me as a friend so we can practice!
I just told @Olivertam your problem and he said:It’s now been a full month since I got the GAN I, and THE APP STILL DOES NOT WORK.
89 dollars that, for now, have served no purpose other than decorating my shelf. I’ve also been repeatedly ignored by GAN’s absent support.
DO
SOMETHING.
It’s now been a full month since I got the GAN I, and THE APP STILL DOES NOT WORK.
89 dollars that, for now, have served no purpose other than decorating my shelf. I’ve also been repeatedly ignored by GAN’s absent support.
DO
SOMETHING.
I just told @Olivertam your problem and he said:
As for me, I made a brand new Cube Station account that I already proved can login, try it! If it doesn't work, I will fix it until it works.
- He had forwarded it to their tech team
- They can't open YouTube links in China
- They can only start fixing your problem AT LEAST one week later due to the coronavirus outbreak in China.
- He wants you to screenshot your error message to him.
Account: [email protected]
Password: 12345678
I hope you can make your $89 start working.