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Hi izovire.

Last week I ordered a spare V Cube 7 part. I emailed you right after asking if you could send me a part with a black sticker, and I was wondering if you'd gotten that email? My transaction ID is 6GH90858K6752233K
 
hi izovire,
it's already more than 3 weeks, and i still haven't received my order. i emailed you 3x, but no response. please kindly check your email. thanks
Jul 30, 2011 03:45:40 PDT
Transaction ID: 0695487516096273M
 
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Puzzle Addictions Delays

EDIT: Problem solvered! Just an unfortunate turn of events as far as communication goes! Don't try to use the izopuzzles@gmail and you'll be fine!

Sorry if this is posted in the wrong spot :/

Thanks guys :)
 
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Sorry if this is posted in the wrong spot :/

I bought a Godly Guhong (with the help of you guys in an old post by me a couple of months ago) on September 27th and it's now the 16th October (19 days) and i haven't been able to get in contact with the owner on here or via email.

If anyone has any information at all about this it would be greatly appreciated.

I totally understand that it takes time and effort to mod the Godly... but i can't help wondering if it has been long enough for that by now?

Anyone with info PLEASE reply...

Anyone who has dealt with puzzle addictions before, please let me know your experiences...

Im starting to wonder about getting my money back...?

Thanks guys :)

I can explain the delay in this post now. and I can explain my delay in answering emails.

1. in regards to modding GG's I had recently injured my thumb at work and had to wait a week for it to heal. I also got a ton of GG orders on the same day as you.

2. I didn't have internet for about a week.

3. paypal wasn't sending confirmation emails for a couple weeks (some of my customers experienced this lately too)

4. Other orders (not GG's) have been slightly delayed because of a backlog of orders.

5. Other orders also... shipping to Canada seems to take longer than usual, idk if it's related to the strike a while back.


As for you order I am working on one in front of yours, but I will be able to send out on Monday. I am going to make up for the delayed orders. So you will see it when I email you later.

Also, thanks to danszr in my chatroom for directing me to this thread, he helps me get up to date with customer info quicker than I do sometimes :P
 
thank you very very much! ill email also :)

your chatroom doesn't seem to be working for me... its just a white box? I did check there already and it didn't seem to work (which further worried me)... im running latest internet explorer on windows 7, btw

sorry for doubting you! i just haven't bought much online and then i couldn't get a response from you, it was worrying me :P

to anyone about to buy from him, IGNORE MY DOUBTS!
 
PuzzleAddiction Shipping?

Hey guys! I was wondering how long it took for your orders to arrive, if you guys orded from this site? http://puzzleaddictions.com/ I ordered from this site 3 weeks ago from Canada, but my order has not yet arrived. I have checked the international shipping times and it states that it usually takes 3-14 days.

P.S. I e-mailed the owner, but I haven't received anything yet...
 
So... It's going to take more than 3 weeks... =.=

This is a copy of a recent email.. It's good information for those that are concerened about international delays:

I am quite upset with the Canadian postal system right now since so many orders from there aren't arriving within the average 5-14 day average. It's been taking sometimes 5 weeks to get to Canadian customers. A different shipping method is in the works... but it will cost more, or people will have to purchase more items to get the Express service for free. Having express will enable my business (and customers) to track their orders outside the US.

What you can do is ask your post office if they are holding on to any mail addressed to your name on the package. Often times when people don't have a mail box large enough to fit a parcel they give you a notice paper (sometimes they fail to do this) and you will need to pick it up at the post office. I have actually gotten returned packages (up to 6 months later) saying "Unclaimed" on the front.

anyway, I will be making a YouTube video shortly about this serious subject. I'm collecting some information from other customers and what they have experienced, and what they did to finally get their package.

If it doesn't arrive after 45 days of purchase please email me again. Thanks!
 
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