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TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

alexiscubing

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I ordered 2 and a bit months ago and it hasn't come. Also you guys aren't responding to my request to get a refund, even though you have responded to other things I have asked. Does anyone know a way to get a refund or smth
 

BenChristman1

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What happened ro combo deals? Were they removed?
I'm pretty sure that they are just working on the website or something, so I doubt that they are gone forever, maybe just a restructure/reprice?
I bet that they are adding some things to different bundles, such as the Aochuang WRM to the Moyu bundle and the Tengyun v2 to the 3x3 Flagship bundle.
 

Sub1Hour

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Now the bundles are back on the store.
 
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EngiNerdBrian

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Jun 21, 2018
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do you guys still sell replacement parts for cubes?
Yes, they do. I got some in my latest order (a week ago).
I would just email them for what you are looking for specifically. They posted a walk through video of the entire shop a while back and they have an entire room full of misc. parts and partial cubes for the purposes of providing replacement parts to customers.
 
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EngiNerdBrian

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I ordered 2 and a bit months ago and it hasn't come. Also you guys aren't responding to my request to get a refund, even though you have responded to other things I have asked. Does anyone know a way to get a refund or smth
What does your tracking info show for the order? It seems odd it would take this long as I usually get my orders within a week.

Did you use the “Contact us” Form on the site or how are you trying to get ahold of TC?
 

qwr

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They don't even check this thread so I suppose just email them again. Unless a cubicle employee shows up here we can't really help
 

alexiscubing

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Jun 18, 2019
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What does your tracking info show for the order? It seems odd it would take this long as I usually get my orders within a week.

Did you use the “Contact us” Form on the site or how are you trying to get ahold of TC?
I live in Aus so it is supposed to take a month or so with covid.
The tracking thing says departed from facility in Jamaica, NY 1 month and 20 days ago
 
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