This is the first time anything unsatisfactory has happened to me via thecubicle. I've had at least half a dozen orders come very fast without any problems before. Even so, the missing spring was probably something to do with qiyi, not the cubicle.Welcome to thecubicle.us slowest customer support ever. I had one come without a spring in January and I never got a response to any of the emails I sent :l
If chris forgot about a pm about a single spring via a not-thecubicle-website, I'm okay with that.
I like the cubicle. I really wish you guys would stop being so angry at them.
Seriously, just be patient; I will.