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TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

Joined
Nov 27, 2015
Messages
13
Likes
1
Location
Seattle
Does anyone else have the "Preparing for Shipment" message? Mine has been like that for well over a week now; most of the ones I have seen are just processing. Is there anything I can do about this?
 
Joined
Nov 7, 2015
Messages
54
Likes
0
Location
California, US
WCA
2014WANG59
They've had to ship around 12 thousand orders in the past month. That's 400 per day, which would be one every 210 seconds, if they worked with absolutely zero breaks. There is no reasonable way they could work for more than half that time. That makes it one per 105 seconds, and even then that would be over twice as much work as the standard 40hr/week. At that rate, they would have to 6 packages sent out in a period of 5 minutes. Give them a break, guys. This was easily the most business they've had ever.

I don't think they have like 24000 cubes considering every order has at least 2 cubes
 
Joined
Mar 31, 2015
Messages
2,377
Likes
410
Location
Not close enough to the nearest comp
WCA
2015JOIN01
YouTube
channel/UC85RnSL8xLGBkHIACO5bzkw
In 2014 and 2015 they didn't do a Christmas sale and they did a New Years sale. -- Also, you would probably wait at least 2 weeks before your order is shipped. So think before ordering
Yeah, I'm going to wait until late January until I order from TheCubicle again.
 
Joined
May 16, 2015
Messages
385
Likes
39
Location
Kent, England
WCA
2015LLOY02
YouTube
TylerRVG
will you all have a new years sale? I'm planing on making an order sometime within the next few days.
Oh boy, I can't wait to see the Cubicle getting thousands more orders due to the sale, causing even more (understandable) delays, causing another flood of people who don't understand logistics complaining that their order didn't come on time and dubbing the Cubicle as "The worst Cube shop evar!!".
 
Joined
Aug 12, 2015
Messages
42
Likes
0
Location
Long Island.
Well anyway thanks for shipping my order out. With me living in New York I should be able to get it by Saturday. And I'm not too mad any more because you gave me 5 extra bucks and a discount so i can get a dayan 2x2 upgraded from a Wittwo, so I can't be too mad.
 
Joined
Nov 7, 2015
Messages
54
Likes
0
Location
California, US
WCA
2014WANG59
Oh boy, I can't wait to see the Cubicle getting thousands more orders due to the sale, causing even more (understandable) delays, causing another flood of people who don't understand logistics complaining that their order didn't come on time and dubbing the Cubicle as "The worst Cube shop evar!!".
For the price they do. (at least)
 
Joined
Nov 7, 2015
Messages
54
Likes
0
Location
California, US
WCA
2014WANG59
My order arrived on the 26th and I ordered it on Nov. 30.
I contacted them like 3 times about a gift card and discount but no responses..
I don't understand why people say that they have the best customer service, I contacted them last week for a question and still no response?!?!
1. Cubes are more expensive
2. Worst US Cube store customer service
(Please someone explain to me: Why do you think thecubicle are the best, because I really don't understand)
 
Joined
Oct 11, 2014
Messages
738
Likes
24
Location
Illinois
WCA
2014HEDR01
YouTube
LiquidFizz
ONCE AGAIN TO ALL OF THE PEOPLE WHINING!!!!!!!!!!:

THEY ARE* BACKED UP ON ORDERS, IT WILL HAPPEN, ESPECIALLY DURING A SALE. IF YOUR ORDER DIDN'T COME IN TIME FOR A HOLIDAY, SO BE IT. IF YOU READ THE MESSAGE ON THEIR WEBSITE ABOUT ORDERS BEING BACKED UP, AND THAT THEY COULDN'T GET ALL OF THEM SHIPPED OUT IN TIME. STOP WHINING. YOU AREN'T THE ONLY PERSON ON THE PLANET. THE WORLD DOES NOT REVOLVE AROUND YOU. THERE ARE ORDERS OTHER THAN YOURS.

*maybe not anymore I don't know
 
Joined
Jul 1, 2015
Messages
6
Likes
0
Location
Pennsylvania
WCA
2009RUAN01
I don't understand why people say that they have the best customer service, I contacted them last week for a question and still no response?!?!
1. Cubes are more expensive
2. Worst US Cube store customer service
(Please someone explain to me: Why do you think thecubicle are the best, because I really don't understand)
THANK GOD SOMEBODY AGREES WITH ME. I have had bad experiences with thecubicle at competitions and I've had even worse experiences online.
 
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