[Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

[mars28]

I must admit that the last, frequent updates irritate me a bit, because I often encounter the situation that as soon as I have 20 minutes of time to play with the cube, 10 minutes of which is waiting for the app update. Would it be possible to run the app offline, for example only for training purposes? So if I just want to practice OLL or PLL, I don't need the latest version, and if I want my cube results to be saved, then I'm forced to update the app.

And another suggestion. Could an option to edit the default training algorithms be introduced? Not everyone uses the same for individual cases. I know it is possible to add your own, but there is a limit of 20 for one group. So in order to have, for example, your own full OLL algorithm package, you need to create several groups, additionally duplicating certain algorithms. This causes unnecessary mess in the application. It would be nice to have all the F2L, OLL and PLL own algorithms grouped together, each in one separate group.

 

[zinzan8]

@mars28, good suggestions. The updates are really a pain, and are very slow--why can't they just be typical iOS app updates, to be done when the user wants to do them? And why are they so slow? Because it's bypassing Apple, and going straight to slow servers in China?

Beyond that, why do we have to check server version every time, and why does it hang so often?

For the robot, I would really like a way to enter my own scrambles.

And I still have the issue where if I delete a bad timing, it still shows on the overview graph. I reported this several weeks ago, and it still exists.

 

[PingPongCuber]

Ok, so in the middle of a session my cube disconnected from the app. I have since charged it overnight several times, but no matter how much I shake the cube or do U U’ it won’t connect. I have checked my Bluetooth, reset the app, but it hasn’t worked for weeks now. Any ideas? Any help @Olivertam

 

[rubik2005]

Ok, so in the middle of a session my cube disconnected from the app. I have since charged it overnight several times, but no matter how much I shake the cube or do U U’ it won’t connect. I have checked my Bluetooth, reset the app, but it hasn’t worked for weeks now. Any ideas? Any help @Olivertam

Do you have location turned off? I think you need ON if it's an Android.

 

[PingPongCuber]

Do you have location turned off? I think you need ON if it's an Android.

I am on an iPhone, I just checked and it says that location is “ask next time”, which is the most permission I can give it.

 

[PingPongCuber]

Do you have location turned off? I think you need ON if it's an Android.

Woah! I didn’t change anything in settings, but it is working all of the sudden now after being useless for weeks. I don’t think it was the location issue @rubik2005 , but I’ll give you all the credit anyway!

 

[rubik2005]

Woah! I didn’t change anything in settings, but it is working all of the sudden now after being useless for weeks. I don’t think it was the location issue @rubik2005 , but I’ll give you all the credit anyway!

That's good to hear! The software there is a little weird. I can only use the v1 app, but I didn't use the v2 that much anyway.

 

[PingPongCuber]

That's good to hear! The software there is a little weird. I can only use the v1 app, but I didn't use the v2 that much anyway.

Wait, is there a different app for v1 and V2? Like, could a person with a v1 race a person with a V2 as if they were the same cubes?

 

[rubik2005]

Wait, is there a different app for v1 and V2? Like, could a person with a v1 race a person with a V2 as if they were the same cubes?

I don't know the answer to your question, but the v1 app is vertial while the v2 is horizontal
v1:


v2:

 

[PingPongCuber]

Hmm, if someone has the V2 and V2 app we should try racing at some point to test this

 

[rubik2005]

Hmm, if someone has the V2 and V2 app we should try racing at some point to test this

I have the Gani Play, but I can use both versions of the app. I assume the same applies to the v2 cube, but again I'm not 100% sure.

 

[PingPongCuber]

I don't know the answer to your question, but the v1 app is vertial while the v2 is horizontal
v1:
View attachment 14715

v2:
View attachment 14716

So I tried getting that second app, and I couldn’t use it as an American, it seems to be fully in Chinese and even my phone number had to have a Chinese extension - could someone from the US even use the i2?

 

[zinzan8]

So I tried getting that second app, and I couldn’t use it as an American, it seems to be fully in Chinese and even my phone number had to have a Chinese extension - could someone from the US even use the i2?

As Joann says (in Chinese , you don’t have to log in by phone number. You can register and login by Email or Facebook accounts.

 

[Joann Huang]

Wait, is there a different app for v1 and V2? Like, could a person with a v1 race a person with a V2 as if they were the same cubes?

Yes, Just as rubik2005 said the v1 app is vertical while the v2 is horizontal. The difference between the two versions is the function. The v2 has more functions and more customized for users. Multiplayer Match，Non-Smart-Cube Match and so on.
Cubestaion V2: https://cubestation.com/(You also could find it on Apple App Store)

Little Tips:
1.We must be open the All Auth Prompt( Bluetooth, Location, and GPS Service)
2.If we didn't use the smart cube for a long time, it would get into self-protection mode. We need to do U in 5-6 times then activate the cube. And then shake the smart cube in 5-6 times to connect the app.

 

[Joann Huang]

So I tried getting that second app, and I couldn’t use it as an American, it seems to be fully in Chinese and even my phone number had to have a Chinese extension - could someone from the US even use the i2?

Hello, you could use Facebook and email to register an account. We highly recommend using Gmail to register.
Under normal circumstances, the language of the software will change with the language of the mobile phone system.
There are some steps to register when we meet the language is Chinese.
1#: We could uninstall this app and reinstall the cube station again.
2# We could follow these pictures below to register in Chinese.

 

[PingPongCuber]

Hello, you could use Facebook and email to register an account. We highly recommend using Gmail to register.
Under normal circumstances, the language of the software will change with the language of the mobile phone system.
There are some steps to register when we meet the language is Chinese.
1#: We could uninstall this app and reinstall the cube station again.
2# We could follow these pictures below to register in Chinese.
View attachment 14719
View attachment 14720View attachment 14721
View attachment 14722
View attachment 14723

Thanks! I’ll try after school


Sent from my iPhone using Tapatalk

 

[Joann Huang]

Thanks! I’ll try after school


Sent from my iPhone using Tapatalk

Hi, may I know does it works or not? It would be appreciated if could you provide your phone's model (iphone 7/8/11.....) & the version number of the cube station to us. We would communicate with our engineer to reduce the probability of such things happening.
Thanks in advanced!

Best,
Joann

 

[PingPongCuber]

Hi, may I know does it works or not? It would be appreciated if could you provide your phone model &the version number of the cube station to us. We would communicate with our engineer to reduce the probability of such things happening.
Thanks in advanced!

Best,
Joann

View attachment 14734

Thanks for your help, it worked! I made an account and connected my cube. Although I am still using the original app because it seems like I can’t battle on the new app. It just keeps loading forever

 

[zinzan8]

Joann, can you ask your developers to allow user to enter their own scramble for CubeStation to use? Would love to be able to practice certain scrambles again and again, and have the robot scramble the cube for me.

Also, even when CubeStation generates the scramble, would be nice if user could review the solve and retry the scramble.

 

[Joann Huang]

Hi Zinzan. Thanks for your message. The newest cube station version(Version 2.4.393) already support our user input their own scramble Algorithms.

1#We could find follow these pictures to input our own scramble Algorithms.




After we create our own scramble Algorithms, we could choose it.

2.We could review the solve when CubeStation generates the scramble. But the cube station still not support retry yet and We would communicate with our developers about your suggestion. Thank you so much for your suggestion.