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[Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
Unfortunately, more of the same from the official new CubeStation, non-beta release on ios.

I am on iphone 7, 13.6.1.

 

mferrap

Member
Joined
Sep 11, 2020
Messages
7
[QUOTE = "cubeast, publicación: 1383553, miembro: 54050"]
Probablemente nunca debería volver a hacer negocios con esa tienda. El núcleo V2 es blanco mientras que el V1 es negro. Lo hicieron parcialmente translúcido para agregar la luz de carga. V2 está a la derecha, V1 a la izquierda:

View attachment 12898

También puede utilizar cubeast.com para verificar. Cuando te conectes a un nuevo dispositivo, se mostrará la versión del cubo.
[/CITAR]
Tengo un 356I V.2 (marcado) y el núcleo es blanco, así que supongo que debe haber V.2 con ambos núcleos de color.
 

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
Hi, Maybe you could try to download the new version 2.3.124.
Yep, so the latest version kinda works. It still gets stuck sometimes on the same spot, fetching version from server, but if I kill it and retry, it eventually allows me to log in and use the app.

But...

I usually use the Timer function. After I’ve done a series of timings, I sometimes can’t seem to exit back to the main starting screen. I have to kill the app and reopen it.
 

Joann Huang

Member
Joined
Aug 29, 2020
Messages
35
ok, So let me sort this situation: 1.You could use the new version now. But would get some sucks?
2.after a series of timings, you cant exit back to the
Yep, so the latest version kinda works. It still gets stuck sometimes on the same spot, fetching version from a server, but if I kill it and retry, it eventually allows me to log in and use the app.

But...

I usually use the Timer function. After I’ve done a series of timings, I sometimes can’t seem to exit back to the main starting screen. I have to kill the app and reopen it.
ok, So let me sort this situation: 1.You could use the new version now, would get some sucks. The app is work now?
2.after a series of timings, you can't exit back to the home page. you need to exit the app and log in again
may i know you some informations:
1.located:
2.App version: V2.3.124
3.Phone model:
4. your ID
5.Cube Model:

Many thanks~
 

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
ok, So let me sort this situation: 1.You could use the new version now. But would get some sucks?
2.after a series of timings, you cant exit back to the

ok, So let me sort this situation: 1.You could use the new version now, would get some sucks. The app is work now?
2.after a series of timings, you can't exit back to the home page. you need to exit the app and log in again
may i know you some informations:
1.located:
2.App version: V2.3.124
3.Phone model:
4. your ID
5.Cube Model:

Many thanks~
1. US
2. Said v2.3.121 when I opened app just now, but downloaded some kind of update. Now shows v2.3.123
3. iPhone 7, iOS 14
4. 72581
5. 356 i2

Yes, you described my issues correctly, but let me try it again later today since I’ve just updated to 2.3.123, which seems to be the most current version for me.
 

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
1. US
2. Said v2.3.121 when I opened app just now, but downloaded some kind of update. Now shows v2.3.123
3. iPhone 7, iOS 14
4. 72581
5. 356 i2

Yes, you described my issues correctly, but let me try it again later today since I’ve just updated to 2.3.123, which seems to be the most current version for me.
So, still seems the same.

Opened app, and wait here for a few minutes:



Seems stuck.

So I quit the app and force it to terminate and try again. Now it almost immediately allows me to log in:




So I connect my 356 i2, reset the cube if necessary, go into the timer, do a solve. Works fine, but then I only have two choices:



View Scores or Challenge Again. Clicking anywhere else does nothing. If I view scores, i can only return here, but not out to main menu.
 

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
I think I figured it out. If I choose Challenge again, I can then exit the timer. Not intuitive.

New issue. I had to answer my door while in a solve, so just put down the cube for a minute. Then came back and finished the 3 minute solve, lol. Went into View Scores and deleted that solve. It disappeared from individual solve results, but I still see the big 3 minute solve jump in my Overview graph.

*sigh*
 

Joann Huang

Member
Joined
Aug 29, 2020
Messages
35
I think I figured it out. If I choose Challenge again, I can then exit the timer. Not intuitive.

New issue. I had to answer my door while in a solve, so just put down the cube for a minute. Then came back and finished the 3 minute solve, lol. Went into View Scores and deleted that solve. It disappeared from individual solve results, but I still see the big 3 minute solve jump in my Overview graph.

*sigh*
Hello, thanks for your suggestion, already mark it~
Do you have screenshots of your Overview graph?
it is more intuitive when the PM check the feedback records.:)
Many thanks~
 

Joann Huang

Member
Joined
Aug 29, 2020
Messages
35
I think I figured it out. If I choose Challenge again, I can then exit the timer. Not intuitive.

New issue. I had to answer my door while in a solve, so just put down the cube for a minute. Then came back and finished the 3 minute solve, lol. Went into View Scores and deleted that solve. It disappeared from individual solve results, but I still see the big 3 minute solve jump in my Overview graph.

*sigh*
Hi, the button of timer exit to the main menu is under the developing~Thanks for your suggestion~
It is possible to send some pictures or videos for question two? It is more intuitive when the PM check the feedback records.

Many thanks~
 

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
Hi, the button of timer exit to the main menu is under the developing~Thanks for your suggestion~
It is possible to send some pictures or videos for question two? It is more intuitive when the PM check the feedback records.

Many thanks~
Sorry, I cleared all data already. And have just been using previous version of CubeStation.
 

zinzan8

Member
Joined
Aug 11, 2020
Messages
53
that's ok~It would be highly appreciated if I know why you prefer to choose the previous version rather than the new one?
So, I am trying to use the new version, and applying any update patches pushed through. I’m using it more than the old version, but there are still issues:
• CFOP practice - I would like to select a custom group of OLLs to practice, then randomly cycle through them. As far as I can figure, I can only practice one at a time.
• Solve scrambled cube - old version had a solve mode where my daughter could just watch the app and “solve” the cube by following the directions. I don’t see how to do this on the new CubeStation.
• tried to replicate the previous mentioned issue, where I delete a 2:00 solve from records, but I still see it in the overview graphs. Still happens.
• occasionally, I solve the cube then look up at the app and my solve is not registered and cube seems out of sync. I am not a speed demon, as I’m just a sub 45 solver.
• timer mode in general has a lot of options I don’t understand.
 

lawofthecube

Member
Joined
Aug 14, 2020
Messages
12
My tablet is asking for password, anyone know the PW? I watched some video's and read this thread a little and no mention of a passkey or password?

Thanks...
 

Joann Huang

Member
Joined
Aug 29, 2020
Messages
35
So, I am trying to use the new version, and applying any update patches pushed through. I’m using it more than the old version, but there are still issues:
• CFOP practice - I would like to select a custom group of OLLs to practice, then randomly cycle through them. As far as I can figure, I can only practice one at a time.
• Solve scrambled cube - old version had a solve mode where my daughter could just watch the app and “solve” the cube by following the directions. I don’t see how to do this on the new CubeStation.
• tried to replicate the previous mentioned issue, where I delete a 2:00 solve from records, but I still see it in the overview graphs. Still happens.
• occasionally, I solve the cube then look up at the app and my solve is not registered and cube seems out of sync. I am not a speed demon, as I’m just a sub 45 solver.
• timer mode in general has a lot of options I don’t understand.
Hi Zinzan,
Thanks for your feedback and continued support.
Your suggestion has been noted down and I would communicate with PM.
and it is possible to have some pictures of Q3?
may I know which option of timer Mode you don't understand, I am willing to explain it。

Looking forward to your reply,

Best wishes,
Joann
 
Last edited:

Joann Huang

Member
Joined
Aug 29, 2020
Messages
35
My tablet is asking for password, anyone know the PW? I watched some video's and read this thread a little and no mention of a passkey or password?

Thanks...
hello,
this is Joann from GAN cube. Thanks for your message.
and it is possible to have some pictures /video of your question? It would be a great help to me to solve this problem.
may I know you some information:
1.located:
2.App version:
3.Phone/iPad model:
4. your ID
5.Cube Model:

Many thanks~
 

lawofthecube

Member
Joined
Aug 14, 2020
Messages
12
hello,
this is Joann from GAN cube. Thanks for your message.
and it is possible to have some pictures /video of your question? It would be a great help to me to solve this problem.
may I know you some information:
1.located:
2.App version:
3.Phone/iPad model:
4. your ID
5.Cube Model:

Many thanks~
It's asking for PASSWORD when trying to pair with cube!

1. I'm in U.S.
2. App version 1.4.4
3. Lenova TB-X505F tablet
4. ?
5. V2

Just bought it from speedcubeshop.com
 
Last edited:
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