TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

These guys are amazing, still remember when a small kitten told me about opening a cube shop a few years ago on twist the web. Made quite a few orders since then and they have always been promptly shipped out and I've received all of them within a week. Awesome people, awesome shop :). Good luck with your store in the future.
 
I've ordered twice - once was over a (US) bank holiday weekend and only took 3 working days (!!!), the other time was stickers only and took over a week. Go figure!
 
Hello, I placed an order Sunday, 11-22-13, And the order shipped on the 23rd but didn't make it to my house in time for Christmas. It says that I can get a refund for the shipping if the package didn't get to my house by yesterday, 24th of December. How do I get my refund of $30? I used USPS Priority Express Mail.
 
Cuber9991 said:
Hello, I placed an order Sunday, 11-22-13, And the order shipped on the 23rd but didn't make it to my house in time for Christmas. It says that I can get a refund for the shipping if the package didn't get to my house by yesterday, 24th of December. How do I get my refund of $30? I used USPS Priority Express Mail.
Click to expand...

Hi, sorry to hear that it didn't arrive by Christmas. The Priority Mail Express service is guaranteed, so you will be able to recover a refund of $30 if it wasn't delivered by the 24th. Please contact us at [email protected] with your order number and we'll be glad to begin the refund process for you :)
 
Hello again, I emailed you about the refund and you haven't responded back yet. I just received my order in the mail and I was so excited to play with my Weisu but when I opened it, one of the edges was smashed and the edge and corner next to it both had cracks in them. I have ordered from you guys before and it was great. I guess this time I am just having bad luck. What should I do?
 
Cuber9991 said:
Hello again, I emailed you about the refund and you haven't responded back yet. I just received my order in the mail and I was so excited to play with my Weisu but when I opened it, one of the edges was smashed and the edge and corner next to it both had cracks in them. I have ordered from you guys before and it was great. I guess this time I am just having bad luck. What should I do?
Click to expand...

Sorry to hear about the damaged WeiSu. The package may have gotten crushed in the delivery process. We have responded to your email now -- please follow the steps in the email to ensure that the proper replacement parts get to you as soon as possible.
 
I put a rather large wish list together and sent to my family for Christmas ideas. My parents bought some of the cubes I wanted for me but then they randomly purchased only one sticker! It just made me laugh, I was like "what am I supposed to do with one color?" (all 6 were in the wish list lol)
 
Speedsolver9901 said:
Do you ship to India.
If you do, how do I pay
Click to expand...

Yes, we do ship to India via USPS International, and we accept credit cards, PayPal, or bank transfer. Just select the desired payment option after checking out on the website.

popsicleclub said:
Can you use 1 sheet of application tape to do all six sides of a cube? Also, when will order 11976 be out?
Click to expand...

Yes, application tape is re-useable, just try to keep dust off it and it should work for all six sides of the cube. Order 11976 is all paid for and it will be shipping out soon :)

sk8erman41 said:
I put a rather large wish list together and sent to my family for Christmas ideas. My parents bought some of the cubes I wanted for me but then they randomly purchased only one sticker! It just made me laugh, I was like "what am I supposed to do with one color?" (all 6 were in the wish list lol)
Click to expand...

Haha, that's unfortunate :( Glad that you got some of the cubes you wanted, though :). Also, adding individual stickers to the wishlist is a bit tedious for now, but we are working on making it easier!
 
2014 New Year's Sale at TheCubicle.us Coming Soon!

TheCubicle.us will be kicking 2014 off with an awesome five-day sale! We will have a 5% storewide discount, a sticker deal, a lube deal and a bundle of Phil's favorite puzzles and accessories.

We will also hold a prize draw raffle for gift cards and a chance to have an all expenses paid meal with TheCubicle.us staff at US Nationals 2014.

Check out this page for complete details: http://thecubicle.us/newyears2014.php

For more details on the sale, check out this YouTube video: http://www.youtube.com/watch?v=Xbf_Uh0OUBY

 
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