TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

Order number? How in the world are they supposed to know which order is yours.

I posted my Order number in my previous posts.

Your order has been shipped now :) Sorry about that delay. For all who are wondering, this was a rare case in which an international shipment was unfortunately lost, and we had to follow certain procedures before we could re-ship it.

Thank you.
:)
 
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It's normal that it is less than a week, since they ship on friday on every of my order, I get them monday every time, so 1 business days

I think that is because you live in MTL. If you follow the tracking number for a Cubicle package the first stop in Canada is a MTL processing centre. But, if a package is going to Ontario (or further into Canada) it will take a few more days.
 
I think that is because you live in MTL. If you follow the tracking number for a Cubicle package the first stop in Canada is a MTL processing centre. But, if a package is going to Ontario (or further into Canada) it will take a few more days.

I know, I thought it would take 1-2 more day to come to ontario. The two main processing centre are MTL and Vancouver.
 
On to a different type of question: How well do the fitted YuXin stickers fit?

Here's a picture. Hope it helps!

57yxfullbright1.jpg


How long does processing normally take? Thanks for reply in advance.

We typically process orders within 1-2 days. We are not experiencing any delays at the moment, so orders should be shipped next-day!

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There was a rumor going around that TheCubicle.us had been DDoSed last week. I just want to clarify that it was determined not to be a DDoS. We were previously hosted on a shared web server, and our web host suddenly terminated access to our site since we were consuming too many system resources, which was causing our site and other sites on that same server to be slowed down.

As part of our ongoing commitment to excellent service, we are happy to announce that we have recently upgraded our website to a faster and more reliable hosting solution. We apologize for any inconvenience caused by the periodic downtime during this past week during the website upgrade process.
 
Here's a picture. Hope it helps!

We typically process orders within 1-2 days. We are not experiencing any delays at the moment, so orders should be shipped next-day!

I purchased order 58755 on Sunday afternoon, and it is now Tuesday night. My order has not been shipped yet. Why is this the case if you say that orders should be shipped next day?

Also, do the 4x4 YuXin stickers fit just as well as the 3x3 ones?

EDIT: I just took a look at the timezones and found that you would have recieved my order very early on Monday (your time), and then it's two buisness days later. I still think that it should have been shipped by now.
 
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I purchased order 58755 on Sunday afternoon, and it is now Tuesday night. My order has not been shipped yet. Why is this the case if you say that orders should be shipped next day?

Also, do the 4x4 YuXin stickers fit just as well as the 3x3 ones?

EDIT: I just took a look at the timezones and found that you would have recieved my order very early on Monday (your time), and then it's two buisness days later. I still think that it should have been shipped by now.

Thank you for your recent order. As you have requested a very specific replacement part, the processing might just take a little longer than normal since we have to find that exact part. We should be shipping out your order by the morning, though :)
 
Just wanted to thank everyone at TheCubicle for their amazing service! I placed an order Sunday night that was rather time sensitive, as I'm moving out of my dorm in a week. My fears were not warranted, though, because my order arrived this morning. Thank you so much!
 
TheCubicle has the best customer service ever. They are also super quick. When my order was finally shipped, (the day after I made my previous post) it arrived three days later. That includes the day it was shipped. So my order was shipped, then a day went by, then my order came on the day after. To put it another way, my order was shipped Wednesday morning and came Friday morning at the time the mail usually does.
 
Here are my thoughts of The Cubicle. I love everything i ordered from The Cubicle. It came in 4 four days after placing the order (with free expected shipping) which is pretty fast. All my new puzzles, lube, and stickers were as I expected them. High quality. The slogan of The Cubicle. (Please note that the next regard does not apply to the stickers. I love the stickers and will probably be buying your stickers again) My only problem was the prices. While The Cubicle's prices may be cheaper than some of amazon's prime puzzles, I can get the same puzzles much cheaper on CubeZZ. I cannot believe I was tricked into thinking The Cubicle has the cheapest prices just because of all the good things I had heard about the store and all the YouTube unboxings from them. Unless they can match prices with some cheaper cube shops like CubeZZ I cannot see myself buying puzzles from The Cubicle again. (like I said, the stickers I will keep buying though)
 
Here are my thoughts of The Cubicle. I love everything i ordered from The Cubicle. It came in 4 four days after placing the order (with free expected shipping) which is pretty fast. All my new puzzles, lube, and stickers were as I expected them. High quality. The slogan of The Cubicle. (Please note that the next regard does not apply to the stickers. I love the stickers and will probably be buying your stickers again) My only problem was the prices. While The Cubicle's prices may be cheaper than some of amazon's prime puzzles, I can get the same puzzles much cheaper on CubeZZ. I cannot believe I was tricked into thinking The Cubicle has the cheapest prices just because of all the good things I had heard about the store and all the YouTube unboxings from them. Unless they can match prices with some cheaper cube shops like CubeZZ I cannot see myself buying puzzles from The Cubicle again. (like I said, the stickers I will keep buying though)

I know that the cubicle's prices are slightly higher but I order from them because of the fast shipping.
 
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