TheCubicle.us - High Quality Puzzles, Custom-Cut Stickers, Premium Lubricants & More!

[Berd]

Hey cubicle, I recently ordered a center corner for my shengshou mini 7x7 but I accidently ordered the regular size by mistake! Is there any Way I could exchange?

 

[guysensei1]

Hey the cubicle, I recently purchased a Dayan 2x2 but is it normal for the ends of the corner bases where it meets in three pieces to break off? Two separate corners have broken off, and it gives the puzzle an unstable feel, the peices (broken corners) also grind against the internal puzzles, letting it refuse to move for sometime without taking the corner out and replacing it. The order was 43388.
Thanks guys

Assemble the broken stalks into 1 corner, and have that corner be the one that is stuck to the core by the alignment mechanism. Problem solved!

 

[Cube Is Life]

Will you guys have the gans 356?

 

[theROUXbiksCube]

Assemble the broken stalks into 1 corner, and have that corner be the one that is stuck to the core by the alignment mechanism. Problem solved!

I'll try this, thanks!

 

[primarycuber]

Will you guys have the gans 356?

I've already asked this like a month ago, here's the answer from back then:

We have looked into it, but the Gans 356 was actually a very limited release that began a few months ago. It was not available for cube stores to stock, but it should be produced again and available within the next 1-2 months!

 

[TraciAG]

Have you ever ordered the wrong color cube before? We are pleased to announce a new feature that will try to minimize or eliminate such mistakes. The new tool will allow you to set a default cube color on your account, and then you will be alerted in the shopping cart when a cube color is not your default cube color. If you want to give it a try, select the default cube color here: https://thecubicle.us/account_edit.php (login required)

And then try adding a cube that is a different color to your shopping cart! It's a kind of experimental feature, so if you have any feedback, please let me know

Very cool feature! Good for you guys not having to change orders as often and good for us for not messing up our orders as much!

 

[KevinG]

I ordered and payed with paypal but I forgot to put in my order number what should I do???

 

[KevinG]

Ok it wasn't a problem everything is fine

 

[Please Dont Ask]

Order Number: 45726
Status -"Arrived at USPS Origin Facility" For a week
Can you estimate when will i receive my order?
Thank you

 

[SpeedCubeReview]

When the next shipment of Gans 357 comes in will they have the newer core? Will they be on the site on the 6th?

 

[TraciAG]

Are the Yuxin stickers matte like the originals? And if not is this something that's possible?

 

[shadyb]

Are the Yuxin stickers matte like the originals? And if not is this something that's possible?

I wish, but no.

 

[theROUXbiksCube]

Unfortunately the "assemble the corners into the fixed corner" didn't work because I have 3 broken off corner things now and when assembled they make a full broken corner D: it won't stick inside the anchor pieces anymore
Its okay, I'll order some Dayan stickers and a replacement corner the next time I order from you guys, it should be soon.

 

[a cool guy]

Order Number: 45726
Status -"Arrived at USPS Origin Facility" For a week
Can you estimate when will i receive my order?
Thank you

Thanks for asking. It's completely normal for the tracking number on international orders to stop after a certain point. We regret the lack of more detailed tracking information. International tracking updates are only available for a few countries right now, and for other destinations, the tracking information will stop updating once the package leaves the USA.

In any case, it usually means the order has already departed the USA, so we would estimate that the order will arrive soon!

When the next shipment of Gans 357 comes in will they have the newer core? Will they be on the site on the 6th?

The newer core has been pre-installed in all Gans 357s since around last summer, so the ones we are restocking will definitely have the newer core as well! And yes, we do expect to have them back in stock by the 6th, but if not the 6th, it should be by the Monday afterwards for sure.

Are the Yuxin stickers matte like the originals? And if not is this something that's possible?

Nope, the YuXin stickers we offer are glossy, just like the other stickers we offer. Sorry, we don't have plans to release matte stickers at this time, but we'll definitely look into it for the future!

Unfortunately the "assemble the corners into the fixed corner" didn't work because I have 3 broken off corner things now and when assembled they make a full broken corner D: it won't stick inside the anchor pieces anymore
Its okay, I'll order some Dayan stickers and a replacement corner the next time I order from you guys, it should be soon.

Sorry to hear about the problem :\ But we are glad to hear that the problem can be fixed with replacement parts!

-----

Also, thanks for the feedback about the default color feature. We've made some adjustments in the past few days in response to the feedback.

-More default colors have been added, including the Stickerless varieties.

-Default color will now be selected by default when visiting a product page (if you are logged into your account). If default color is out of stock, it won't be selected, however. If default color is not available on that particular color, it won't be selected either.

-Graphical interface now includes check marks if the product is in the default color, and a red x mark if it is not in the default color.

Any other comments, please feel free to let me know!

 

[KevinG]

Is it possible that I can add a product to my order although I've paid already?

 

[suushiemaniac]

Around when will the LanLan ball bearing springs be back in stock?

 

[Berd]

Hey cubicle, I recently ordered a center corner for my shengshou mini 7x7 but I accidently ordered the regular size by mistake! Is there any Way I could exchange?

Bump due to no answer :/

 

[Johnny]

Is there any way that you could get Fedex deliveries? USPS has atrocious customer service and their tracking service hasn't sent me an update in 3 days since I ordered- It still says it's pre-shipment. This is completely unacceptable on USPS's part in my opinion.

In case you need to know, here's the tracking number- 9400110200883560669589

If I continue having problems with USPS, I will switch to a different cube store or Amazon if none of them have Fedex or UPS shipping.

 

[Michael Womack]

Is there any way that you could get Fedex deliveries? USPS has atrocious customer service and their tracking service hasn't sent me an update in 3 days since I ordered- It still says it's pre-shipment. This is completely unacceptable on USPS's part in my opinion.

In case you need to know, here's the tracking number- 9400110200883560669589

If I continue having problems with USPS, I will switch to a different cube store or Amazon if none of them have Fedex or UPS shipping.

Well look at it this way: neither USPS, FedEx, UPS or other postal delivery services are perfect. For me I was suppose to have my Cubicle order arrive yesterday but I got hit by a big snowfall which is making it take a bit longer to get to me. Plus USPS doesn't give an update for the tracking number every hour/day.

 

[Johnny]

Well look at it this way: neither USPS, FedEx, UPS or other postal delivery services are perfect. For me I was suppose to have my Cubicle order arrive yesterday but I got hit by a big snowfall which is making it take a bit longer to get to me. Plus USPS doesn't give an update for the tracking number every hour/day.

USPS has a viciously negative reputation for things like this. Both FedEx and UPS are much more reliable.