[Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

[zinzan8]

So I tried getting that second app, and I couldn’t use it as an American, it seems to be fully in Chinese and even my phone number had to have a Chinese extension - could someone from the US even use the i2?

As Joann says (in Chinese , you don’t have to log in by phone number. You can register and login by Email or Facebook accounts.

 

[Joann Huang]

Wait, is there a different app for v1 and V2? Like, could a person with a v1 race a person with a V2 as if they were the same cubes?

Yes, Just as rubik2005 said the v1 app is vertical while the v2 is horizontal. The difference between the two versions is the function. The v2 has more functions and more customized for users. Multiplayer Match，Non-Smart-Cube Match and so on.
Cubestaion V2: https://cubestation.com/(You also could find it on Apple App Store)

Little Tips:
1.We must be open the All Auth Prompt( Bluetooth, Location, and GPS Service)
2.If we didn't use the smart cube for a long time, it would get into self-protection mode. We need to do U in 5-6 times then activate the cube. And then shake the smart cube in 5-6 times to connect the app.

 

[Joann Huang]

So I tried getting that second app, and I couldn’t use it as an American, it seems to be fully in Chinese and even my phone number had to have a Chinese extension - could someone from the US even use the i2?

Hello, you could use Facebook and email to register an account. We highly recommend using Gmail to register.
Under normal circumstances, the language of the software will change with the language of the mobile phone system.
There are some steps to register when we meet the language is Chinese.
1#: We could uninstall this app and reinstall the cube station again.
2# We could follow these pictures below to register in Chinese.

 

[2018AMSB02]

Hello, you could use Facebook and email to register an account. We highly recommend using Gmail to register.
Under normal circumstances, the language of the software will change with the language of the mobile phone system.
There are some steps to register when we meet the language is Chinese.
1#: We could uninstall this app and reinstall the cube station again.
2# We could follow these pictures below to register in Chinese.
View attachment 14719
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Thanks! I’ll try after school


Sent from my iPhone using Tapatalk

 

[Joann Huang]

Thanks! I’ll try after school


Sent from my iPhone using Tapatalk

Hi, may I know does it works or not? It would be appreciated if could you provide your phone's model (iphone 7/8/11.....) & the version number of the cube station to us. We would communicate with our engineer to reduce the probability of such things happening.
Thanks in advanced!

Best,
Joann

 

[2018AMSB02]

Hi, may I know does it works or not? It would be appreciated if could you provide your phone model &the version number of the cube station to us. We would communicate with our engineer to reduce the probability of such things happening.
Thanks in advanced!

Best,
Joann

View attachment 14734

Thanks for your help, it worked! I made an account and connected my cube. Although I am still using the original app because it seems like I can’t battle on the new app. It just keeps loading forever

 

[zinzan8]

Joann, can you ask your developers to allow user to enter their own scramble for CubeStation to use? Would love to be able to practice certain scrambles again and again, and have the robot scramble the cube for me.

Also, even when CubeStation generates the scramble, would be nice if user could review the solve and retry the scramble.

 

[Joann Huang]

Hi Zinzan. Thanks for your message. The newest cube station version(Version 2.4.393) already support our user input their own scramble Algorithms.

1#We could find follow these pictures to input our own scramble Algorithms.

After we create our own scramble Algorithms, we could choose it.

2.We could review the solve when CubeStation generates the scramble. But the cube station still not support retry yet and We would communicate with our developers about your suggestion. Thank you so much for your suggestion.

 

[zinzan8]

Hi Zinzan. Thanks for your message. The newest cube station version(Version 2.4.393) already support our user input their own scramble Algorithms.

1#We could find follow these pictures to input our own scramble Algorithms.
View attachment 14742
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View attachment 14746View attachment 14747
After we create our own scramble Algorithms, we could choose it.

2.We could review the solve when CubeStation generates the scramble. But the cube station still not support retry yet and We would communicate with our developers about your suggestion. Thank you so much for your suggestion.
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@Joann Huang , thank you for your response.

The add custom algorithm doesn't work. There is a turn/move limit in that feature, so if I enter a typical scramble of like 20+ moves, it says it's too long. Part of this may also be because there is no way for me to enter 180 degree turns (e.g. U2, which is registered as U U). I believe slice moves are also registered as two moves (e.g. M is registered as L' R), unless I manually enter the slice move by clicking the slice button, which then puts the cube I am using for input out of sync with the virtual cube on screen.

What would be really great is if I could just cut and paste a scramble string instead of having to enter it by buttons or by using the bluetooth cube. But entering the scramble with the cube would be okay, I suppose, if it worked (didn't get the scramble too long error).

But, even then, I don't like having to Add an Algorithm library just to enter my own scramble. It's very inconvenient, and takes me out of the timer mode I want to practice in. Web apps like Cubeast and cstimer allow manual scramble entry right in the timer mode.

 

[GRVigo]

Yesterday I just received the broken plastic shaft replacement from Gan. I installed it, I cleaned and lubricated the cube and finally it looks as new!!!

 

[Joann Huang]

@Joann Huang , thank you for your response.

The add custom algorithm doesn't work. There is a turn/move limit in that feature, so if I enter a typical scramble of like 20+ moves, it says it's too long. Part of this may also be because there is no way for me to enter 180 degree turns (e.g. U2, which is registered as U U). I believe slice moves are also registered as two moves (e.g. M is registered as L' R), unless I manually enter the slice move by clicking the slice button, which then puts the cube I am using for input out of sync with the virtual cube on screen.

What would be really great is if I could just cut and paste a scramble string instead of having to enter it by buttons or by using the bluetooth cube. But entering the scramble with the cube would be okay, I suppose, if it worked (didn't get the scramble too long error).

But, even then, I don't like having to Add an Algorithm library just to enter my own scramble. It's very inconvenient, and takes me out of the timer mode I want to practice in. Web apps like Cubeast and cstimer allow manual scramble entry right in the timer mode.

Hi @zinzan8
Thanks for your feedback and I already marked it down. I would communicate with the relevant colleagues after our holiday of Chinese New Year.
Thank you for your continued support of GAN CUBE. Have a nice day.
Best,
Joann

 

[Joann Huang]

Hi @zinzan8
Thanks for your message and the V 3.0 of Cube Station（Now is V2.4.389) would support more functions as below.
1.The custom algorithm support add more characters( eg U2，F2...) and simply copy and paste our algorithm;
2. Creat the algorithm square, We could share our favorite algorithm and collect the special algorithm;
3.Support Multiplayer match ;
4.Support run chart of the Training ;
More functions would be launched on the Cube Station V3.0, so let's stay tuned!

 

[zinzan8]

Sounds great, Joann. What is the ETA for v3?

 

[Joann Huang]

Sounds great, Joann. What is the ETA for v3?

Yeah, I like the multiplayer match. The estimated time of Cube Station V3.0 is before the middle of March.

 

[mars28]

Hi @zinzan8
Thanks for your message and the V 3.0 of Cube Station（Now is V2.4.389) would support more functions as below.
1.The custom algorithm support add more characters( eg U2，F2...) and simply copy and paste our algorithm;
2. Creat the algorithm square, We could share our favorite algorithm and collect the special algorithm;
3.Support Multiplayer match ;
4.Support run chart of the Training ;
More functions would be launched on the Cube Station V3.0, so let's stay tuned!

Glad to see so many new possibilities to configure your own algorithms, especially the addition of double moves. If I could suggest anything else, it would be useful to slightly increase the limit of available moves in the algorithms. I have at least one PLL that I can't add because it's too long.

 

[Joann Huang]

Glad to see so many new possibilities to configure your own algorithms, especially the addition of double moves. If I could suggest anything else, it would be useful to slightly increase the limit of available moves in the algorithms. I have at least one PLL that I can't add because it's too long.

Hi @mars28，
thanks for your message and any suggestion would be welcomed. I am already marked down your suggestion and share it with the engineer. Hope you like the new version3.0.

 

[iBonhomme]

V3 is out but I am stuck on loading screen.

 

[Joann Huang]

Hi, thanks for your feedback, and could you help us to provide the following info to help us fix it?
Your Device
1#iphone/iPad -1)use the Safari of your iPhone/Ipad to visit this website

蒲公英

蒲公英 为开发者提供简洁迅速的内测程序分发服务

www.pgyer.com

and share the number of UDID to us
2)provide the number of App Version

2#Android-1) the number of App Version 2)Your Device (e.g. HUAWEI Nova 7)
Looking forward to your reply.

 

[zinzan8]

V3 is out but I am stuck on loading screen.

Same. This software continues to disappoint.

 

[GRVigo]

In my Sony Xperia X Performance the app works fine. I like it more than the previous version.