Dear, we will report this issue to our IT deparment. And will update to you.Recently bought an i3 cube, been great until this morning.. cube station showed battery level at around 90% when suddenly the cube on screen stopped moving, it was still showing as connected though. Tried restarting my tablet and the app, the cube showed up in the connection list but no light was coming from the cube. The i3 connected to the app but still showed no movement on screen. In the connection screen it showed a blank space where it would show the cube version and firmware version and if you try to hit the solve reset button it says reset failed. The battery level was now showing 5% but when I placed it in my power pod or the charging cradle it shows as battery full after a couple of minutes.
I have tried doing d20 on the various sides to disable and re-enable Bluetooth but that has no effect. Waiting to hear back from the place it was bought from..