[Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

[kubesolver]

I also can't login because the code won't send. It did manage to send me a code half a year ago so it's not my email at fault.

 

[iBonhomme]

SPOILER :

 

[Olivertam]

I am sorry in China this site is blocked without VPN connection. I cannot visit this thread very often.
Any question can send an email to [email protected]
And I do hope the new version will solve most of the existed software problem. Expected to upgrade CubeStation in June.

 

[rubik2005]

So my gan 356 i(play) recently didnt want to connect. I charged it, Bluetooth was on, I did U U', shaked it 5 times, but nothing. So I restarted my phone, nothing, reinstalled the app, nothing. Then I deleted the device to see if it would help, but now I don't know what to do.

Edit: I fixed it nos3

 

[HoileeUK]

Just figured this out, don't know if it is only on Android, but if you turn off location services it prevents the cube being discoverable in the app.

So if your cube is not showing in the app but appearing in your Bluetooth devices, check your location services

 

[Llewelys]

Are the scrambles from cube station wca legal? I just got a pb on it and I want to know whether it's legit

 

[mattiasthalen]

Have anyone had any issues lately when logging in? Regardless of login method, I get the response “check network”... I’ve emailed support, but it’s been over a week without a response.

 

[SnowyDay]

Any updated views on the 356i V2 (aka 356 i2)?

How about the faster Robot v2 (which I think is also the Gan Blue)?

Any timeframe for robot "specified scramble" function?

Will the robot work with non-Gan cubes in the future?

 

[Rafaello]

Just got 356i2, you can add me if you want:
Name: Rafaello
Method: CFOP
Global avg: ~11.5s
Location: Poland

 

[iBonhomme]

I am sorry in China this site is blocked without VPN connection. I cannot visit this thread very often.
Any question can send an email to [email protected]
And I do hope the new version will solve most of the existed software problem. Expected to upgrade CubeStation in June.

any news about the update ?

 

[Olivertam]

any news about the update ?

Sorry for the late reply. The update will start with Android App. IOS need a few more weeks to come. I don't have news of exact date. Will update to you when I know.
I could leak a photo of the beta interface here though.

 

[iBonhomme]

" IOS need a few more weeks to come." noooooo !!!!!!!!!!

 

[SnowyDay]

Awesome news. Once Android update is sorted, the iOS port will be easy.

 

[JTM007]

Hey guys. Just received my gan 356i V2 I've charged for about 2 hours now like it says to do and I still can't connect it to cube station. Any help?

 

[comedyfish]

hi just bought the Gan i - I was excited to use it but 2 things are making me go 'urgh'. hope you can help.

I can't for the love of me get a verification code to register and if i can't register i guess I can't use the app?

Is this a known bug that i have to wait to be fixed?

Second: my cube is misaligned in the app - it says to press reset in the app but I can't find it - any help here please?

cheers in advance!

 

[AKI85]

Got the same Problem as Comedyfish when i try to register and click get code it say "vericfication code failed send, pls try again later " this since yester when i received my cube. And u can reset the cube, go settings -- my device-- choose ur cube -- adjustment (reset) -- quick reset (if it is solved) or the other options for unsolved cube

 

[comedyfish]

Got the same Problem as Comedyfish when i try to register and click get code it say "vericfication code failed send, pls try again later " this since yester when i received my cube. And u can reset the cube, go settings -- my device-- choose ur cube -- adjustment (reset) -- quick reset (if it is solved) or the other options for unsolved cube

ah thanks for the reset - I guess the app just doesn't work (at the minute) - have to be patient - I'll let you know if they get their act together!

Cheers

 

[Mkh1977]

Got the same Problem as Comedyfish when i try to register and click get code it say "vericfication code failed send, pls try again later " this since yester when i received my cube. And u can reset the cube, go settings -- my device-- choose ur cube -- adjustment (reset) -- quick reset (if it is solved) or the other options for unsolved cube

I have the same registration problem, seems like this has happened previously to other users. Contacted support and awaiting response.

 

[Olivertam]

Hi @comedyfish @AKI85 @Mkh1977
We are fixing the registration problem right now. Normally the bug will be fixed in 1-3 hours.
I appreciate your patience! Any other questions are welcomed.

 

[comedyfish]

Hi @comedyfish @AKI85 @Mkh1977
We are fixing the registration problem right now. Normally the bug will be fixed in 1-3 hours.
I appreciate your patience! Any other questions are welcomed.

awesome totally works thank you!!