devoblue
Regular
Same thing happened to me. All customer service would do is give me a $2 voucher.
Lightake - Always Best Cubes with Best Price, Try now!
- Thread starter Lightake.com
- Start date
Lightake.com
Veteran
Hi
We have lauched some new notices:
http://forum.lightake.com/Topic.aspx?BoardID=17&TopicID=475
http://forum.lightake.com/Topic.aspx?BoardID=17&TopicID=476
Lightake.com
We have lauched some new notices:
http://forum.lightake.com/Topic.aspx?BoardID=17&TopicID=475
http://forum.lightake.com/Topic.aspx?BoardID=17&TopicID=476
Lightake.com
Lightake.com
Veteran
Hi:
The voucher is just one kind of suppliment for our mistakes.
It's up to you that accept it or not.
Thanks
Lightake.com
choza244
Veteran
Are you sure that HK post is faster now??? Because I ordered in october 2010 and still don't have my package, the only thing that Tranquilize me is that I've been in constant contact with your customer support team, but still don't have my package
Lightake.com
Veteran
Are you sure that HK post is faster now??? Because I ordered in october 2010 and still don't have my package, the only thing that Tranquilize me is that I've been in constant contact with your customer support team, but still don't have my package
Hi:
Yesterday, we have some notes from The Post, they told us:
From The Christmas till now, the number of packages are becoming stable as days go on.
So, we change the way of shipping to HongKong Post to fast our shipping process.
Actually, nearly every year after the Chiristmas, HongKong Post will perform much better than the time approaching the Christmas.
I think everything regarding the shipping will become truly normal after Febuary.
Lightake.com
olivier131
Regular
Prices of some cubes (LanLan et MF8) are again increased for the second time for a short while ! What's happen ???
Lightake.com
Veteran
Hi:
we increased the price due to the adjustment of exchange rate.
Wish you can understand.
We will try to do more to make a happy shopping platform for you.
Lightake.com
Nestor
Premium Member
So people who ordered during Christmas time will receive their packages perhaps around February?
3 1/2 weeks and my order tracking says it has not left China yet.
3 1/2 weeks and my order tracking says it has not left China yet.
Sg.Speedcuber
Regular
i ordered on Christmas itself,and i still haven't received it.however,i ordered F2s on 29dec,and i received it in a week.
Lightake please read my PM.
Lightake please read my PM.
devoblue
Regular
2 orders for single cubes in November took a week.
2 larger orders with tracking in November yet to arrive.
2 orders for single cubes in December took a week.
1 order from dealextreme with a tracking number in December took a week.
It would appear that the China Post Office that lightake uses has a too hard basket for all the tracked packages, which they have yet to clear. They certainly have the capacity to process untracked packages.
Until orders from October and November actually start arriving, any statements that China Post are getting better have no basis in fact.
2 larger orders with tracking in November yet to arrive.
2 orders for single cubes in December took a week.
1 order from dealextreme with a tracking number in December took a week.
It would appear that the China Post Office that lightake uses has a too hard basket for all the tracked packages, which they have yet to clear. They certainly have the capacity to process untracked packages.
Until orders from October and November actually start arriving, any statements that China Post are getting better have no basis in fact.
zenzzzz
Regular
Any shipping method cheaper than ems and faster than airmail ??
Nestor
Premium Member
DealExtreme order placed on 12/12/10 arrived to the USA and is currently in transit to my PO BOX.
Popbuying (Lightake sister site) order placed on the same day is still in China according to postal tracking. Seriously?
Popbuying (Lightake sister site) order placed on the same day is still in China according to postal tracking. Seriously?
Lightake.com
Veteran
Hi:
I know it's hard for both of us right now.
So far as I know, China Post and HongKong Post are all ineffective in Chiristmas time or so.
They have to stock all the packages in one warehouse, then another, then the third. That may result in something wrong order to ship.
Some packages which should be shipped right now still located in the warehouse, while other packages which should wait for shipping are now in the process of shipping.
Nearly all sites like us have the same problem that you guys met.
Wish you can understand this situation. The delay doesn't mean lost of the packages.
We promise after these time, the shipping process must be normal.
Thanks
Lightake.com
theace
Veteran
- Joined
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Sheesh! Am I like, the ONLY one who has trouble with customs? Packages that reach India take over a week to get home!
Lightake.com
Veteran
Hi:
I have read your PM, and arrange some staff to follow your problem.
Actually, nothing can prove this except time.
Wish all you guys have some patience, and let's overcome this barriers together.
Thanks
Lightake.com
Lightake.com
Veteran
Hi:
Shipping Cost:
Airmail---Registered Airmail- Ems-（DHL,UPS,FEDEX and so on）
General cost comparison.
Thanks
Lightake.com
Lightake.com
Veteran
Hi:
We don't want to make any excuses,but so far as I know, Dx also have the same problem.
this year, we will think of some ways to loosen the shippong pressure.
Thanks
Lightake.com
Tesseract
Member
Thanks Lightake.com for add a MHZ White Teraminx - I`ll buy it!
Now I have another question:
- do you purpose to sell the Helicopter Cube? I`d be glad to purchase the white one!
Now I have another question:
- do you purpose to sell the Helicopter Cube? I`d be glad to purchase the white one!
zenzzzz
Regular
Lightake please read my PM }
thanks
thanks
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