V-Cube Send Wrong Collection

[*LukeMayn*]

YAY I just bought (recieved) my black collection
Now I have a collector edition 5x5x5, 6x6x6 and 7x7x7

 

[sooland]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

 

[Hadley4000]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

His thing said the cube was supposed to be black, though. Sounds as though this guy's did not say that.

 

[cusx]

that sounds shady of v-cubes. Your invoice said v-cube collection and it didn't say BLACK. You received a BLACK set. You should rightfully get your white set. THey shouldn't try to persuade you to keep your black set just because they messed up your order. Definitely have them exchange if you want the white set.

that's exactly what I'm doing now,

but they haven reply to me yet :rolleyes::rolleyes:

 

[Faz]

I hope this doesn't happen to me. I ordered the white set.

 

[soccerking813]

I ordered the white set, but if I get the black set I will just keep it. Wouldn't want to miss 15 days of practice just to send it back.

 

[Faz]

I ordered the white set, but if I get the black set I will just keep it. Wouldn't want to miss 15 days of practice just to send it back.

Hmm, you may not be required to send it back.
EDIT: If anyone else has been in this situation - please post and tell me if they wanted you to send them back first.

 

[cusx]

I'm the poster of this thread

well, yes they want you to send it back.

From V-cube support

We can arrange for you to return them to us, but we would also like to inform you that the Black cubes will soon be sold out and they will no longer be available to V-Cube Fans. The will become collector’s items. They have almost sold out. Please let us know what you would like to do and we will assist you with your request.

Thank you

 

[Dene]

wow, so you are going to not buy cubes that you want because they may not be available later... That's the definition of off your nose to spite your face.

err i don't understand what you mean but ok... anyway i was never REALLY interested in bigcubes. just thought i'd check out what everyone has been raving about for the last year, but whatever. i don't want to order also because if something happens to one of the black cubes, i wont be able to replace parts. but my original comment stands. those who don't realize the potential of their own business, don't deserve to have a successful one. which is why i wont bother wasting my money on his products.

Who said that the black cubes were a big success? Do you know the sales stats of v-cubes?

 

[Stefan]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

You can play the lottery, and you'll win it.
It happened to someone.

There. Logic is awesome.

 

[cusx]

Hello,



If you want the white cubes, you can purchase them at the lowest available price we are offering, which is right now. They originally sold for 99euro, and they are now 55Euro. We cannot lower the price anymore than that. If you do not want the cubes, return them, and we will send you the White Collection. Let us know what you would like to do. We will credit your PayPal account up to 12Euro to send the cubes to us. When we receive them, we will send you the Black cubes. This is how we handle these types of errors, should they occur.

Thanks

lastest from v-cube support. see what they are doing

I am very pissed

 

[Swoncen]

Verdes told me to look if the cubes are still available but I don't know where to get that information on his side. Is the Black Set still available? I really don't want another white set..

 

[Swoncen]

Ok, no time for waiting because the black set is going to phase out and I don't want to miss the opportunity. I just ordered the black set because I want it in my collection. I've left a note in my order that I really don't want another white set and the black set was still available. So wish me luck to get the black set. I'll tell you when I receive my cubes.

 

[Musje]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

You can play the lottery, and you'll win it.
It happened to someone.

There. Logic is awesome.

You can ride a rollercoaster and get stuck upside down in a looping.
It happened to loads of people

 

[masterofthebass]

Dude... if you read the rest of the e-mail it's obvious your 'highlighted" line is just a typo. If you want to switch colors, then just e-mail them and tell them that. Also, if you opened up your black v-cubes and played with them, I'm not sure that you will be allowed to return them. V-cubes doesn't work any different than any other seller of goods.

 

[panyan]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

You can play the lottery, and you'll win it.
It happened to someone.

There. Logic is awesome.

i have had this many times (i order off the internet almost exclusively) and when i have had wrong items delivered, the company just says keep it ans well send you out the correct ones, has happened with:

logitech mouse (incorrect colour),
2.5mm cable instead of 3.5mm,
normal instead of clear duck tape,
verbatim dual layers with wrong dye,
etc

all of these situations (off the top of my head), the company sent out the new items without returning the wrong one - it just gives the company an even better reputation

 

[soccerking813]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

You can play the lottery, and you'll win it.
It happened to someone.

There. Logic is awesome.

i have had this many times (i order off the internet almost exclusively) and when i have had wrong items delivered, the company just says keep it ans well send you out the correct ones, has happened with:

logitech mouse (incorrect colour),
2.5mm cable instead of 3.5mm,
normal instead of clear duck tape,
verbatim dual layers with wrong dye,
etc

all of these situations (off the top of my head), the company sent out the new items without returning the wrong one - it just gives the company an even better reputation

There is a slight difference between a 100 dollar order and a roll of duct tape though. :rolleyes:

 

[cusx]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

You can play the lottery, and you'll win it.
It happened to someone.

There. Logic is awesome.

i have had this many times (i order off the internet almost exclusively) and when i have had wrong items delivered, the company just says keep it ans well send you out the correct ones, has happened with:

logitech mouse (incorrect colour),
2.5mm cable instead of 3.5mm,
normal instead of clear duck tape,
verbatim dual layers with wrong dye,
etc

all of these situations (off the top of my head), the company sent out the new items without returning the wrong one - it just gives the company an even better reputation

sadly v-cube doesn't work that way.

I have to use my own money first to send the parcel back to Greece, after they received the parcel ( without the cube being damaged ) they will send credit 20Euro into my paypal.

Then they will send those white cube..

 

[masterofthebass]

and that seems completely reasonable. They need to make sure that you are actually sending the cubes back. I don't see how you could really be upset with that solution.

 

[PatrickJameson]

You can e-mail them, and they'll send you a black one for free.
It happened to Thrawst

You can play the lottery, and you'll win it.
It happened to someone.

There. Logic is awesome.

i have had this many times (i order off the internet almost exclusively) and when i have had wrong items delivered, the company just says keep it ans well send you out the correct ones, has happened with:

logitech mouse (incorrect colour),
2.5mm cable instead of 3.5mm,
normal instead of clear duck tape,
verbatim dual layers with wrong dye,
etc

all of these situations (off the top of my head), the company sent out the new items without returning the wrong one - it just gives the company an even better reputation

sadly v-cube doesn't work that way.

I have to use my own money first to send the parcel back to Greece, after they received the parcel ( without the cube being damaged ) they will send credit 20Euro into my paypal.

Then they will send those white cube..

Do you honestly think V-cubes will trust people to send the cubes? Especially with items with quite a high value.