[Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

Olivertam said:
Solve data are able to extract then upload to CStimer and hakatashi's timer, where both timers can breakdown the solve in Roux step?
Click to expand...
no. they connect to cube in real time like the app.
here with CFOP, but they can do Roux pretty well
 
Olivertam said:
Solve data are able to extract then upload to CStimer and hakatashi's timer, where both timers can breakdown the solve in Roux step?
Click to expand...
To make 356i compatible with Roux, maybe Cube station can output a qr code or something that contains raw data (R U F’) and then scan it on the laptop or another phone with those timers?
 
When I try to get a confirmation code, it says a bunch of Chinese characters and the word null. I wonder if it has something to do with my email?
 
Hi, I just got the 356i for Christmas, and I cannot register, it just keeps giving me error messages when I try to send the verification email. I have never gotten a code from them. Any help?
 
Hi!

I've purchased a GAN i365 and downloaded the app. The cube connects and I can see that everything is working fine. However I am not receiving the verification code.
After entering my nick name, and email I not able to enter my code

Can anyone please help with this I don't know if I'm doing something wrong but I have tested many times and there's nothing wrong with my email

Thanks
 
Could you register and give me a temporary email and password for the app. If not it's totally fine i am just kind of annoyed because I bought this brand new cube for christmas but I can't use it
 
Yeah, I have tried some other emails too but it hasn’t. I would appreciate it if someone could try making an account for me very much. Username: PingPongCuber Email: [email protected] Password: Squareone
If not I totally understand, but it would really help if someone else could try
 
Hello we have the same problem with registration. I bought gan 356i as present and now it cannot be used. My husband is disappointed and me too. We wrote the nickname and e-mail addres and press GET CODE, but then appears in chinese character, that the cod cannot be sent. We are from Czech is it problem for registration? Can somebody help me please?
 
[EMERGENCY] 25 Dec. 2019
Some of the users cannot get verification codes via email or phone registration.
We are fixing the bug and please wait patiently. I'll update once there's a progress.
Sorry for any inconvenience caused.
 
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