Chrizz
Regular
My order was shipped the same day as OP's, but I still haven't received it. I sent them an email 6 days ago, but they haven't responded yet. Is there anything I can do or should I just wait?
Regarding cubezz.com
primarycuber
Regular
- Joined
- Aug 22, 2014
- Messages
- 49
You can open a PayPal dispute.
Chrizz
Regular
CriticalCubing
Veteran
My experience with cubezz is very bad.
They ship my cubes after 1 week delay and I get my cubes around 2 months even though I am in Asia. Stopped buying from cubezz
Also, they dont respond to emails and messages. And I dont get the code for tracking the package. Only once I got the code after 1 month of ordering.
They ship my cubes after 1 week delay and I get my cubes around 2 months even though I am in Asia. Stopped buying from cubezz
Also, they dont respond to emails and messages. And I dont get the code for tracking the package. Only once I got the code after 1 month of ordering.
~Adam~
Legend
Just received another package from cubezz within 3 weeks of ordering and responded to all my emails so far promptly.
TDM
Legend
My only order from cubezz so far came in about three weeks, didn't have any problems.
I was planning to order a SMAZ Time Machine from there around christmas, but I have never ordered from them before. Research brought me here, so I was wondering, do you guys think it would be a good or bad idea to order that from them? Sorry if I wasn't supposed to ask this here.
It's been a week now and my order remains unshipped, I just sent them an email.
Let's see if the 24/48 is true or if they do not respond.
I was wondering if it was possible for such a small trading that is cubing to be crawling under the order, or is it more important than I think ?
Edit :
It got sent after 1 week +- 1 day.
I'm now waiting for the tracking number...
Let's see if the 24/48 is true or if they do not respond.
I was wondering if it was possible for such a small trading that is cubing to be crawling under the order, or is it more important than I think ?
Edit :
It got sent after 1 week +- 1 day.
I'm now waiting for the tracking number...
Last edited:
Antonie faz fan
Veteran
So early december ( probably between the 1st and the 4th) i ordered cubes. I chose the option not to pay for shipping (wich meand if your cubes get lost your screwed). The past 2 weeks i was on holiday so i expected the cubes to arive at my neighbours or they will send it back to mail thing wre they store every letter ( were in both of the cases yolu get a letter trough the mail saying wich of the 2 it is). I didn pt gen any letter but still went to my neighbours to ask if it had been given to them, and all replied no. Last time i ordered from them i certainly didnt take that long. Help pleas!!!
mark49152
Premium Member
Maybe you're screwed?
Antonie faz fan
Veteran
I dont know, maybw it has to do with new year and people order allot of stuff so customs have more work or something.
Chrizz
Regular
It took a little over 6 weeks for my package to arrive from cubezz with the free shipping option. I can imagine the holidays will make that 6 weeks even longer for you.
BlazingDragon
Member
- Joined
- Mar 21, 2015
- Messages
- 21
hey all. I want to order a 54.5mm aolong v2 from cubezz, what type of shipping should i pick? Should i go for the free shipping, registered shipping or fedex? I live in australia,sydney
And I would go free shipping only. Last time I took tracking number, the tracking number just told me that it was departed, in sweden (relay for europe) , in france, fully shipped.
I was really disapointed compared to USPS tracking numbers.
I was really disapointed compared to USPS tracking numbers.
Always take the free shipping. Everytime my order is over 19$, they upgraded it to registered airmail without letting you know. But if you ask them why your order has not arrived yet, (by sending 5 times the same message) they will send you the tracking number. And if the order is lost, they will say to wait 6 weeks or more, but if you keep asking, they will refund you no problem.
Marcos Gaudens
Member
- Joined
- Jun 11, 2015
- Messages
- 18
Is cube.zz really to be trusted...
Hey guys!
I've recently received a 'hualong' from cubezz. It was extremely slow and bad at courner cuts even after tensioning and lubing. I'm not sure if it's defective or a fake. I have done a mod to the cube (glueing the peices together due to them falling apart frequently) although this did not help. Also I noticed there was a few scratches on the cube as soon as i took it out of the box.
When I tried writing a review it didn't allow me to. Also the cube had no reviews but it still said 5 stars.
People are saying how good the customer service so but I don't see any.
Just a warning!
Hey guys!
I've recently received a 'hualong' from cubezz. It was extremely slow and bad at courner cuts even after tensioning and lubing. I'm not sure if it's defective or a fake. I have done a mod to the cube (glueing the peices together due to them falling apart frequently) although this did not help. Also I noticed there was a few scratches on the cube as soon as i took it out of the box.
When I tried writing a review it didn't allow me to. Also the cube had no reviews but it still said 5 stars.
People are saying how good the customer service so but I don't see any.
Just a warning!
I have ordered from there around 15 times and got around 50 cubes from them (a ton of GuanLong), no problem, my last 2 orders took 1 week to come to my house, which is pretty good, considering it is in China. The HuaLong I got from there was perfectly fine, the customer service is bad but the cube store is great. You may need to tension your cube, and if it doesn't work, that means that it is defective, and it can happen with any cube store, it isn't cubezz fault.
Can you show a picture of the pieces? What did you glued together?
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