Lubix Fusion?

Chappi said:
That brought up a big smile on my face 
By the way... Did you receive my Email?
The Elite is getting better every day! Simply perfect!
I'm really looking forward to the stickerless one!
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Yeah me either. That cube is INSANE. Also the only Stickerless Elite there is. I built both the replacement and stickerless alone... So lemme know what you think.

Ohh,
I wanted to add sth to the discussion about Lubix, hoping to get it right cuz I'm a little out of practice talking english!
In my opinion Lubix is always discussed as a product, which of course it is, but I think for Donovan and Ben it's FAR more than selling a product. It's the dedication and self-commitment that they put in this 'product' which, i think, you can even feel when you hold one of their cubes in your hands and turn it. And beyond that they do really care for their customers a whole lot more than I have even expected. And this it what makes lubix so special and unique on the market, not that it's maybe shock oil or whatever-oil!
Well, this might be a little too philosophic point of view, but its simply how I feel about it, and how I personally experienced their services, which are greatly appreciated.
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I am glad you feel this way, also I am glad that you were so patient with customs. It really makes my life easier when people understand that after we ship the order, it isn't our fault for how long its taking. SO...
Enjoy the cubes man! You deserve them!

On another note…
You kids are insane, we have something like 80 orders for ZhanChi's and it keeps growing.
Do you guys not want me to have a social life? Geeeez....
Im going to die a lonely single man because I'll be 85 still building the ZhanChi's ordered on their first week of sales.
*cry*
 
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SoupFlies said:
On another note…
You kids are insane, we have something like 80 orders for ZhanChi's and it keeps growing.
Do you guys not want me to have a social life? Geeeez....
Im going to die a lonely single man because I'll be 85 still building the ZhanChi's ordered on their first week of sales.
*cry*
Click to expand...

I lol'd
 
Chappi said:
And beyond that they do really care for their customers a whole lot more than I have even expected. [...] I personally experienced their services, which are greatly appreciated.
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Unfortunately I cannot confirm that: I emailed Donovan a good month ago and didn't get an answer. Two weeks after I sent the Email I called and left a voice message on the mailbox - still, no reply. That is about as much of the opposite of a good service as it can be.
 
Eric79 said:
Unfortunately I cannot confirm that: I emailed Donovan a good month ago and didn't get an answer. Two weeks after I sent the Email I called and left a voice message on the mailbox - still, no reply. That is about as much of the opposite of a good service as it can be.
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Hm... I think it depends on what it is you are asking him. I know he doesn't bother to answer stupid questions. I'm assuming it was a good question, however, and personally I find he answers withing less than 12 hours almost all the time 24 hours at most. I can't vouch myself, but maybe it was just a special accidental case ?
 
MovingOnUp said:
I know he doesn't bother to answer stupid questions. I'm assuming it was a good question, however, and personally I find he answers withing less than 12 hours almost all the time 24 hours at most. I can't vouch myself, but maybe it was just a special accidental case ?
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Well, I guess my previous posts showed good enough that I am most likely not a person who tends to ask stupid questions. And I would have considered it an accidental case if I got an answer after my call at the latest - but nothing?
Not it's not like I was running around and tell people how crappy Lubix is just because I didn't get an answer or that I was all emotional about this in any way. Some people do that and get emotional and offensive if being ignored... I instead pretty much dont care since he obviously decided not to answer. It's just that getting no answer at all - well... that doesn't help getting a good (or better) opinion of him and if someone asks me - which happens very often, I tell him/her my honest opinion. And how could I - if I only get ignorance - say anything good about him or lubix. If I am a business owner, which he is, I would make damn sure to reply at least with something to some certain questions and questioners - especially when considering the content of my email. Not doing so in the long run is kind of an economic suicide... but that's his choise - as said I am pretty emotionless about it since it is his business not mine.
 
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MovingOnUp said:
Hm... I think it depends on what it is you are asking him. I know he doesn't bother to answer stupid questions. I'm assuming it was a good question, ...
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ok - something new I learned today - customers only deserve good service if they don't ask silly questions...:confused:
 
fiftyniner said:
ok - something new I learned today - customers only deserve good service if they don't ask silly questions...:confused:
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I guess you're too new in the community to know that a lot of cubers (either the very fast or very known ones) are quite... lets say picky. It just doesn't sound as bad as other words...
 
Well... the world didn't end because of the wait. I think it was pretty close though... wait what's that? More delay???

*Recalculates the data*

The world will end later today if we don't learn about Lubix Fusion by then! Someone warn Donovan and Ben! They MUST save the world!!!!!!
 
Sorry I hadn't replied to your email and call. The last month had seen me out of town quite a bit (2 weeks doing Audio in vegas), and booked for this last 2 weeks straight. Ben has been working double-time. So when I can, I forward most of my emails to be answered. I have 4 active emails, and with 30 emails a day, it's hard to keep track for sure. For that I appologise. Even the most basic of questions deserve a response. (Ben gets more emails than I.)

So, I'm getting my fusion order checked on tomorrow morning, and should get to see the manufacturing process, and finalize the order. If I'm done with my gig early enough, I may be able to pick it up in the evening. I have a show I'm doing audio for all this week, and am using every hour I can spare from it catching up on building cubes, shipping orders (late), getting new stickers, getting the fusion ready, planning for Nationals, printing shirts, ordering prizes etc.

Ben just put in over 24 hours straight building cubes, processing orders etc. So know that we're giving it our all, and should be back on target with timelines soon. Btw, if your order hasn't shipped yet, we're building and sending them in the order we receive them.

After this weekend, I have a week lull in audio gigs, and will be able to get ahead again. Normally we keep a positive inventory waiting to ship, but with new cubes, it's a scramble. :)

So, on top of that, as soon as I have the fusion in hand to atleast do pics on, I'll update my site and have it listed. I'll also post here when it's ready.

Don't want to sound like a primadona though. We work hard, but can still get behind like anyone else in the world, but we get back on track all the same. We need to lol... Nationals is in 30 days :)

- Pixel -
 
achilles308 said:
Well... the world didn't end because of the wait. I think it was pretty close though... wait what's that? More delay???

*Recalculates the data*

The world will end later today if we don't learn about Lubix Fusion by then! Someone warn Donovan and Ben! They MUST save the world!!!!!!
Click to expand...

Pacific or central time?
 
@Pixel I think you should pay someone better to design your stickers. They are really ugly. The logo is nice but the font is meh to the max.

Edit: Just get rid of the font and make sure your logo is nice and hi res. (looks a bit blurred as if you've resized it)

Edit2: I wouldn't buy a cube with the logo and the font but I would with just the logo... XD
 
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Eric79: Sorry for coming across that way, I meant that it is frustrating to keep up with questions each and every day, so when you get get a obvious/dumb question then it gets...meh i apologize

still no fusion *crys*
 
MovingOnUp said:
Eric79: Sorry for coming across that way, I meant that it is frustrating to keep up with questions each and every day, so when you get get a obvious/dumb question then it gets...meh i apologize

still no fusion *crys*
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Not a problem since you said
MovingOnUp said:
I'm assuming it was a good question
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I was just answering to the suggestion that it just might have been accidental, what my opinion was about the experienced business conduct and that in general.
By the way, no answer yet to the email I re-sent last night ;-)
 
Pixel, Any news about the stickers?? you said you would have them on monday (Still don't know if is a joke or is real, that's why I ask)
 
Ok wow. You guys have full permission to form a mob and burn down the guys were using for manufacturing.
I just got off of the phone with them, TOMORROW morning I get to test the mold. I don't know if this means that they will have our order 100% complete for pickup tomorrow, or if it will be one last (with the way they do business like 12 days...) day. I apologize for the run around, but were getting it too, and it is even more frustrating to us than it is you.

Eric79: I was asleep, as Donovan said, I sent the email a few minutes ago.

Everyone else: Mob our manufacturer.

I am off for a few hours to fight crime and hit on hot chicks. (In other words, eat and hit on hot chicks)
Please don't kill anyone while I'm gone! I love being part of the action. But, you can take Donovan's pinky toe or something.
 
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