Is Cubesmith still in business?

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Cubesmith

Hi all,I ordered some replacement stickers for my cubes from Cubesmith.After 3 weeks I haven't received any stickers or had any reply to the emails I have sent to them.Has anyone else had problems with Cubesmith and can anyone recommend another reliable sticker supplier?Cheers
 
I've made a claim through PayPal today as well, and will be refunded in 10 days. Cubesmith cannot simply go 'out of business' and ignore their 'customers' while still taking everyone's money - shocking. Just don't use them. It's time to find a new sticker source. I recommend everybody who has money lost to them to dispute it with PayPal and get your refund soon, because you're not getting your stickers.
 
Rocky0701 said:
Look at the previous posts of this thread, I haven't ever bought from cubesmith, but they're probably out of business. I recommend thecubicle.us for stickers. They are very reliable and have excellent customer service.
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The Cubicle? Excellent customer service? HA! That's really funny. Oh, you're being serious? Well. For one, I recently got an order from them including their color sheet, and it had no colors on it?? I emailed them a few months ago, no response. It takes them multiple weeks for them to ship out my orders, while (for example) SpeedCubeShop ships out within the day.
 
only cubesmith has those tiles I like. not a speedsolver and I love the fresh look of tiles. I placed an order in december never came, cancelling it. And now I reordered it I want those tiles so bad! Maybe I'll get them by next christmas.
 
Without CubeSmith around, does anyone know somewhere in the United States that sells Mirror Blocks stickers in various colors? I did some Googling, but could only find UK shops that sold them, and I personally prefer buying from US shops if possible.
 
Anyone having a problem with Cubesmith?

Hey guys. I ordered some stickers on cubesmith back on 2-14 and haven't heard anything. I've sent a couple e-mails after I waited 2 weeks. But they still haven't gotten back to me. Is this normal for them or should I be worried? This is my first time ordering from them. Thanks
 
subtoolmayn said:
Hey guys. I ordered some stickers on cubesmith back on 2-14 and haven't heard anything. I've sent a couple e-mails after I waited 2 weeks. But they still haven't gotten back to me. Is this normal for them or should I be worried? This is my first time ordering from them. Thanks
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Be worried.

Sent from my SM-G900W8 using Tapatalk
 
subtoolmayn said:
Hey guys. I ordered some stickers on cubesmith back on 2-14 and haven't heard anything. I've sent a couple e-mails after I waited 2 weeks. But they still haven't gotten back to me. Is this normal for them or should I be worried? This is my first time ordering from them. Thanks
Click to expand...

I got mine a couple months later. Still no contact from anyone. It seems they are still fulfilling orders, but not in a timely or professional manner.
 
I ordered some in the early - middle of December, contacted them in January if my stickers are shipped, never heard back. opened a claim early-mid of Feb and i got my money back now. I used to order from them almost monthly, i dont know what is going on now. used to be a really good source.
 
Does anyone know what happened to Cubesmith? I have been trying to order tiles from there for about two months.
 
Straight from the horse's mouth:
"The report of my death was an exaggeration"

Anyway, here's the scoop. I have another business in conjunction with Cubesmith. Things took a bad turn a few months back and I had to cut back on employee hours. Once that happened my employees both got new jobs at the same time and I have been scrambling to get caught up since then.

I'm currently so far behind with shipping that I can't even look at the emails to respond to late orders. I've just been refunding people that file a claim and keep going with the orders that haven't filed.

If you do have an order placed with me IT WILL GET FILLED. If you can't wait file a claim asking for a refund and I will gladly provide you one.

I'm working on things to try and alleviate the problems but I have a ways to go yet.

Once again I am not dead, just backlogged. ;)

Thanks for your patience. Chris
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From here:
clicky
 
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