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[Help Thread] Gan 356i discussion / software updates / issues report directly to Gan

Plasmo

Member
Joined
Nov 5, 2019
Messages
5
I am sorry the current design will pop up the spring in high speed.
I just tested the v1.3 , it adds some contents about AI teaching solving cube (but the ENG translation is not that good) to make it more beginner-friendly.
While we want to hit the mass market, welcome more users to join 356i, I do wonder if this weakens the professionalness of the App, especially in sub-20 cubers' eyes.
i just tried the latest update with the AI teaching mode. I’m intermediate and already know how to solve the cube but the AI teaching is pretty cool intro that beginners might like. Some beginners might not make the yellow daisy, and go straight to white cross but it was cool to see how the AI would work with the scrambled state of your cube to teach.

On another note, is there any plans to change Personal Training Standard Timing scramble so you don’t have only 30 seconds to scramble? I often get DNF because I can’t do the scramble that quickly. ... or at least start the timer after the scramble is done so there is time for inspection. Otherwise the Standard timing mode will be difficult for beginner and intermediate cubers to use this function. Thanks.
 

Olivertam

Member
Joined
Sep 6, 2019
Messages
30
Location
Guangzhou, China
YouTube
UCjeHqEUSBpIfLnNOgVA
i just tried the latest update with the AI teaching mode. I’m intermediate and already know how to solve the cube but the AI teaching is pretty cool intro that beginners might like. Some beginners might not make the yellow daisy, and go straight to white cross but it was cool to see how the AI would work with the scrambled state of your cube to teach.

On another note, is there any plans to change Personal Training Standard Timing scramble so you don’t have only 30 seconds to scramble? I often get DNF because I can’t do the scramble that quickly. ... or at least start the timer after the scramble is done so there is time for inspection. Otherwise the Standard timing mode will be difficult for beginner and intermediate cubers to use this function. Thanks.
Try free scambling instead. There's no time limit.
Or, you can open the arrow hint by Setting - General - Scramble setting.
 

Wish Lin

Member
Joined
Jun 18, 2019
Messages
485
Location
Taipei, Taiwan
WCA
2018LINW02
I am sorry the current design will pop up the spring in high speed.
I just tested the v1.3 , it adds some contents about AI teaching solving cube (but the ENG translation is not that good) to make it more beginner-friendly.
While we want to hit the mass market, welcome more users to join 356i, I do wonder if this weakens the professionalness of the App, especially in sub-20 cubers' eyes.
I am sub 15 and I personally don’t mind at all, but it takes some space on the screen.

So, if I have to suggest something, I think that the app can have some sort of switch(something like “professional mode”) that can hide all the beginner related stuff in pro mode, this way the app can satisfy both speedsolvers and beginners.

By the way, the v1.3 UI just looks remarkable! Well done!
 

nonoperez

Member
Joined
Sep 24, 2019
Messages
20
I think making it beginners-friendly is a good idea, professional cubers wouldn't mind if there are some menus for noobs over 30'' like me. ;)

To be frank, there are cheaper options in smartcubes out there, but this is the best for speedcubing.
 

nonoperez

Member
Joined
Sep 24, 2019
Messages
20
"So, if I have to suggest something, I think that the app can have some sort of switch(something like “professional mode”) that can hide all the beginner related stuff in pro mode, this way the app can satisfy both speedsolvers and beginners. "

Great idea!
 

Konsta

Member
Joined
Jan 8, 2009
Messages
481
WCA
2008JUKK01
YouTube
Talvikoala
The DNF bug is pretty much gone now, so thumbs up for that! You will only get DNF now if you get into a buggy battle, like the last one I describe below.

Some stuff that needs to be fixed:

- Cube doesn't remember rotation when starting a new battle. This is a problem when you want to replay your solves, if you didn't manually rotate the cube before the solve, as you will only see the backside of the solve, which is not very useful. I would actually like to have the option to rotate the cube in the replay anyway, making it easier to check where the pieces are.

- Tps/moves in battle mode window is usually off by a lot. Feels like this should be an easy fix(?).

- Randomly get into a battle with someone, usually during another battle, but sometimes out of the battle too. I know this is an old bug but should be fixed, because this sometimes even prevents me to battle, it will give me battles in loop and the cube is unmovable. At this point I have to restart the app.
 

Sassbjørn

Member
Joined
Nov 11, 2019
Messages
2
I have a problem connecting to my cube through the Cube Station app. I can connect on my pc and through BluetoothLE scanner app (BLE scanner) on my phone, but Cube Station can't find it. Has anyone experienced this? Does anyone have a fix?
 

Sassbjørn

Member
Joined
Nov 11, 2019
Messages
2
I have a problem connecting to my cube through the Cube Station app. I can connect on my pc and through BluetoothLE scanner app (BLE scanner) on my phone, but Cube Station can't find it. Has anyone experienced this? Does anyone have a fix?
I've been having this problem for almost 2 days, and just as I posted this, it begins working again. I'm sorry for bothering y'all.
 

AndyH

Member
Joined
Jun 10, 2017
Messages
2
I've tried the 1v1 battle about 70 times now. It's fun. A few times the app seemed to freeze on me and I lost, but most of the time it works fine. I have 2 questions, how do you know if you are racing a person or a BOT? (Some one said he gets BOTs a lot) The second question, how can I finish with a 36 second solve and my opponent finishes about 2 seconds later with a 50 second solve? (Are they actually starting 15 seconds before me?)
 
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Konsta

Member
Joined
Jan 8, 2009
Messages
481
WCA
2008JUKK01
YouTube
Talvikoala
I forgot to mention 1 more thing: I've been unable to set favorite solves since last 3 updates. I get error message in chinese and it doesn't favorite the solve no matter how many times I press the heart icon.
 
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Plasmo

Member
Joined
Nov 5, 2019
Messages
5
I forgot to mention 1 more thing: I've been unable to set favorite solves since last 3 updates. I get error message in chinese and it doesn't favorite the solve no matter how many times I press the heart icon.
My favorites works still.. after pushing the heart it goes into my collections area
 

Konsta

Member
Joined
Jan 8, 2009
Messages
481
WCA
2008JUKK01
YouTube
Talvikoala
My favorites works still.. after pushing the heart it goes into my collections area
I only tried it right after the latest update and it didn't work back then, but for whatever reason it worked now when I tested. Thanks!

edit. so it actually doesn't work if I try to favorite via stats or from any list, getting that chinese error message.
 
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Olivertam

Member
Joined
Sep 6, 2019
Messages
30
Location
Guangzhou, China
YouTube
UCjeHqEUSBpIfLnNOgVA
I am glad that more people discuss with GAN smart cube now.

An option to opt out beginner content in main menu - no plan right now.
Cube doesn't remember rotation when starting a new battle - 2 situations involved: preset the correct position so replay can view from a better angle; or rotation is avaiable in replay. Will report this to tech team.
Save as favourite failed - Is this bug fixed? I cannot save since August. Will confirm with tech team.
Severe interrupted when someone send battle invitation during a battle - will report to tech team.
Other connections problems - can't make a summary to tech team but seems gradually gets better after each update.

Future event: "GIVE ME FIVE" - to celebrate 5th anniversary of GANCUBE. Chance to get a (ROBOT+356i) combo in limited edition.
More details please wait for update.
 

Olivertam

Member
Joined
Sep 6, 2019
Messages
30
Location
Guangzhou, China
YouTube
UCjeHqEUSBpIfLnNOgVA
I am glad that more people discuss with GAN smart cube now.

An option to opt out beginner content in main menu - no plan right now.
Cube doesn't remember rotation when starting a new battle - 2 situations involved: preset the correct position so replay can view from a better angle; or rotation is avaiable in replay. Will report this to tech team.
Save as favourite failed - Is this bug fixed? I cannot save since August. Will confirm with tech team.
Severe interrupted when someone send battle invitation during a battle - will report to tech team.
Other connections problems - can't make a summary to tech team but seems gradually gets better after each update.

Future event: "GIVE ME FIVE" - to celebrate 5th anniversary of GANCUBE. Chance to get a (ROBOT+356i) combo in limited edition.
More details please wait for update.
Will allow free rotation in replay in future updates;
Favourites/collections have reached maximum. Please try to delete some favourite solves before adding more;
 

AndyH

Member
Joined
Jun 10, 2017
Messages
2
You can tell when the name is random letters and they are online on nobody else is(though I don’t see any bots recently).
Thanks for the reply. I don't think I've competed with a BOT. I work the night shift and "battle"during my breaks, Most of my opponents are in Asia.
 

Konsta

Member
Joined
Jan 8, 2009
Messages
481
WCA
2008JUKK01
YouTube
Talvikoala
Favourites/collections have reached maximum. Please try to delete some favourite solves before adding more;
Don't think 19 is maximum?
And I don't think that's the problem, because I was able to favorite something right after the solve when I earlier tried it, it just doesn't work when you try to save from old solves. It used to work tho, something changed.

edit. now that I tried to save my latest solve it didn't save, so there goes that theory. I guess it's safe to say most of the solves are unsaveable atm.
 
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