Deal Perfect Customer Support

[Corpsez]

Today I got my Type A III in the mail, which is wierd because I still have not recieved my mini qj that I ordered 2 days prior to my type a, but anyway my cube came with everything but one spring -_-.

Does anybody know if deal perfect resolves this like deal extreme? Deal extreme has fixed all my past orders that were missing items.

This is my first time ordering from deal perfect and since they are different, I was hoping someone would have experience.

*I have already sent in a customer support form.

I took a spring off of one of my old type c's for now and it is working alright.

 

[Corpsez]

*Update

I finally got a response and they are willing to give me a spring with my next order! How thoughtful of them to make me buy another item before I get my first one!!! A+ for customer support.....

 

[RainbowBoy]

That's Why I don't really like buying from those sites.

 

[Corpsez]

That's Why I don't really like buying from those sites.

Deal Extreme Sends you a whole new item no questions asked. Has happened to me two times. All sites are different.

 

[Konsta]

That's Why I don't really like buying from those sites.

Deal Extreme Sends you a whole new item no questions asked. Has happened to me two times. All sites are different.

Same here. Twice I've got full product replacement for free. I have nothing bad to say about Dealextreme.
I've ordered things from Dealperfect and Focalprice too, they're basically the same to me.
Next order shouldn't be that big a deal, considering there's practically free items with free shipping.

 

[panyan]

with dealextreme i have had so many replacement items from them, great service

 

[phases]

Wait, they won't send you what was missing from your order unless you order more?

Well, I won't be ordering from there.

 

[elcarc]

Wait, they won't send you what was missing from your order unless you order more?

Well, I won't be ordering from there.

What?. i thought you contact them about the missing part, and they send you a replacement, or a new item?

 

[phases]

Wait, they won't send you what was missing from your order unless you order more?

Well, I won't be ordering from there.

What?. i thought you contact them about the missing part, and they send you a replacement, or a new item?

That's what one would think, but given.... this thread... it would appear otherwise.

 

[Corpsez]

Wait, they won't send you what was missing from your order unless you order more?

Well, I won't be ordering from there.

What?. i thought you contact them about the missing part, and they send you a replacement, or a new item?

That's what one would think, but given.... this thread... it would appear otherwise.

Yea Im kind of ticked off since I already bought what I wanteded from them. I should buy some cheap 50 cent item....

 

[Konsta]

Wait, they won't send you what was missing from your order unless you order more?

Well, I won't be ordering from there.

What?. i thought you contact them about the missing part, and they send you a replacement, or a new item?

That's what one would think, but given.... this thread... it would appear otherwise.

Yea Im kind of ticked off since I already bought what I wanteded from them. I should buy some cheap 50 cent item....

Or you could buy that Gigaminx

 

[phases]

Or you could buy that Gigaminx

....from someone else. Then email Deal Perfect and tell 'em.

 

[Konsta]

Or you could buy that Gigaminx

....from someone else. Then email Deal Perfect and tell 'em.

Haha
You can wait and hope it comes to DX or FP.

 

[puzzlemaster]

Wait, they won't send you what was missing from your order unless you order more?

Well, I won't be ordering from there.

What?. i thought you contact them about the missing part, and they send you a replacement, or a new item?

That's what one would think, but given.... this thread... it would appear otherwise.

Yea Im kind of ticked off since I already bought what I wanteded from them. I should buy some cheap 50 cent item....

Or you could buy that Gigaminx

I was going to suggest the same.

 

[Corpsez]

Just a little status update on my spring haha. Well I sent Tiffany who is the head of their customer support an unwelcome message. I said I was going to give them bad feedback to everyone on this site and that they will lose a lot of business due to their inadequate customer support.

She said she was sorry and that they will ship my spring seperate as soon as they get it xD. Lol. Kind of stupid how I have to be mean to get what I paid for in the first place. I even mentioned how deal extreme customer support was way better etc.

 

[phases]

Just a little status update on my spring haha. Well I sent Tiffany who is the head of their customer support an unwelcome message. I said I was going to give them bad feedback to everyone on this site and that they will lose a lot of business due to their inadequate customer support.

She said she was sorry and that they will ship my spring seperate as soon as they get it xD. Lol. Kind of stupid how I have to be mean to get what I paid for in the first place. I even mentioned how deal extreme customer support was way better etc.

Excellent to hear. Any word on your other order?

 

[Corpsez]

Just a little status update on my spring haha. Well I sent Tiffany who is the head of their customer support an unwelcome message. I said I was going to give them bad feedback to everyone on this site and that they will lose a lot of business due to their inadequate customer support.

She said she was sorry and that they will ship my spring seperate as soon as they get it xD. Lol. Kind of stupid how I have to be mean to get what I paid for in the first place. I even mentioned how deal extreme customer support was way better etc.

Excellent to hear. Any word on your other order?

They told me to contact my local post. I did so and they wanted a tracking number which I didnt have. I looked on deal perfects site about a tracking number and it is an extra 2 dollars when making your purchase. So I don't really know what to do now but wait...