zcube.cn?

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TP said:
I haven´t paid any taxes on my orders, I guess your countries customs is the right place to ask.

It´s the SS v4.
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Thanks for clarifying.

[swedish] Jag hoppas att det går lika bra för mig =) [/swedish]
 
It's been almost 40 days, still no parcel. I cracked, and sent zcube a polite but angry complaint, which I never do, even when in mcdonalds. Every time I track my parcel, it says 'at Guangzhou departure facility', where it has been for the past 3 weeks. And today the shipment can't be found. Same results for 10+ tracking sites. Un*******believable.
 
JianhanC said:
It's been almost 40 days, still no parcel. I cracked, and sent zcube a polite but angry complaint, which I never do, even when in mcdonalds. Every time I track my parcel, it says 'at Guangzhou departure facility', where it has been for the past 3 weeks. And today the shipment can't be found. Same results for 10+ tracking sites. Un*******believable.
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:( Is there any chance you could get a refund or something like that? Cause I think I may be in the same situation. The order hasn't even been shipped yet.
 
kunparekh18 said:
:( Is there any chance you could get a refund or something like that? Cause I think I may be in the same situation. The order hasn't even been shipped yet.
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I don't think yours is a problem, they might be a little late on shipping sometimes. I don't want a refund, I want my cubessss.

Wut. I have a reply already. They explained that it's untrackable when it's between destinations, and sort of reprimanded me for choosing the cheapest shipping, in an air which sounded a little haughty to me. And they promised that it wouldn't take more than 60 days, what. The previous promise is that China Post takes 20-33 days to reach its destination.
 
JianhanC said:
I don't think yours is a problem, they might be a little late on shipping sometimes. I don't want a refund, I want my cubessss.

Wut. I have a reply already. They explained that it's untrackable when it's between destinations, and sort of reprimanded me for choosing the cheapest shipping, in an air which sounded a little haughty to me. And they promised that it wouldn't take more than 60 days, what. The previous promise is that China Post takes 20-33 days to reach its destination.
Click to expand...

With China Post, it can take 20-60 days and sometimes the package gets lost... it's not zCube's fault, it's China's.. :P
My package got stuck in Guangzhou for 1 week and I chose EMS shipping.
 
JianhanC said:
I don't think yours is a problem, they might be a little late on shipping sometimes. I don't want a refund, I want my cubessss.

Wut. I have a reply already. They explained that it's untrackable when it's between destinations, and sort of reprimanded me for choosing the cheapest shipping, in an air which sounded a little haughty to me. And they promised that it wouldn't take more than 60 days, what. The previous promise is that China Post takes 20-33 days to reach its destination.
Click to expand...

I don't think I've received a PayPal email yet too.

I asked them the status of my order. Here's what they said:

3/25/2013 5:56:00 PM, CHINA, 510010, Receive item from customer (Otb)​
ready to send in Guangzhou or had sent out
Because this way you choose the speed is relatively slow, sent to the neighbouring fastest for 15 days, the fastest 30 days . Normally not more than 60 days. .tks for attention our store,and hope you get cargo as soon as possilbe,if you want to fast get cargo,you can chose EMS/DHL/UPS/FEDEX in next time,thank you


​

zCube.cn
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At first I couldn't understand what they meant by "
ready to send in Guangzhou or had sent out " ,
So replied telling I couldn't understand, and their reply was a copy paste of the first reply :fp
​
 
When it says it's at a facility for days on end, it's going through customs and won't be updated. It'll just arrive sometime. The delay has absolutely nothing to do with the company, but with the shipping service. I would also encourage using the slightly more expensive option (hk post?). It's only a few bucks more, and the difference seems to be more like half the time of the cheapest option, not just a few days shorter. That's the service I chose at fasttech and zcube, and both packages only took about a couple weeks to arrive.
 
099012345 said:
With China Post, it can take 20-60 days and sometimes the package gets lost... it's not zCube's fault, it's China's.. :P
My package got stuck in Guangzhou for 1 week and I chose EMS shipping.
Click to expand...

Well, I suppose you're right, and I should wait some more. But I specifically remember China Post guaranteeing 20-33 days. I first expected it to be the lower end, as I bought from China before and it came in 14-17 days, with free shipping too. I expected the efficiency to be better since I paid for the shipping. Larrylunchmeat got his stuff really quickly though.
 
jayefbe said:
When it says it's at a facility for days on end, it's going through customs and won't be updated. It'll just arrive sometime. The delay has absolutely nothing to do with the company, but with the shipping service. I would also encourage using the slightly more expensive option (hk post?). It's only a few bucks more, and the difference seems to be more like half the time of the cheapest option, not just a few days shorter. That's the service I chose at fasttech and zcube, and both packages only took about a couple weeks to arrive.
Click to expand...

Yeah, you're right. But then how do you explain me not getting a PayPal email with an invoice number? It's been 1 week since I placed the order. Both Marcel and JianhanC said they got a PayPal email within a day or so after placing the order.
 
kunparekh18 said:
Yeah, you're right. But then how do you explain me not getting a PayPal email with an invoice number? It's been 1 week since I placed the order. Both Marcel and JianhanC said they got a PayPal email within a day or so after placing the order.
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Have you tried using your Paypal to buy other stuff on other sites, and does it work fine? You should technically receive an invoice from the owner. If you have the transaction number you can try asking Paypal if the transaction went through or not.



This is what I wrote to zCube:

Of course. It's just that China Post guarantees 20-33 days, and it's longer than that, and no updates on the tracking websites worries me. I suppose it's not the company's fault. I owe you an apology. In speedsolving.com a customer received his order 2 times in the amount of time I have been waiting, and he selected China Post too, and he lives in Canada.

This is the reply:

ok,keep in touch

ಠ___ಠ
 
JianhanC said:
Have you tried using your Paypal to buy other stuff on other sites, and does it work fine? You should technically receive an invoice from the owner. If you have the transaction number you can try asking Paypal if the transaction went through or not.



This is what I wrote to zCube:

Of course. It's just that China Post guarantees 20-33 days, and it's longer than that, and no updates on the tracking websites worries me. I suppose it's not the company's fault. I owe you an apology. In speedsolving.com a customer received his order 2 times in the amount of time I have been waiting, and he selected China Post too, and he lives in Canada.

This is the reply:

ok,keep in touch

ಠ___ಠ
Click to expand...
Nope, I haven't used PayPal to buy other stuff, so I don't know. I do have the transaction number, will send them an email.

lol reply
 
I have the same problem with china mail. Ordered in February, two weeks without a single update on tracking. Now it finally shows as "Dispatching". It has been in Shenzou International since February 20th and if I track it in english the Location just shows up as some numbers. The tracking website is also down most of the time...
 
I got my cubes! I'm a bit disappointed in the SS winds, probably because of so much hype, I had pretty high expectations. After lubing, it's a bit better, but not very. I'll florian mod them later on or something.

 
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uniacto said:
I got my cubes! I'm a bit disappointed in the SS winds, probably because of so much hype, I had pretty high expectations. After lubing, it's a bit better, but not very. I'll florian mod them later on or something.

Click to expand...

What shipping how much time?

Sent from my A75 using Tapatalk 2
 
Last edited by a moderator:
kunparekh18 said:
Sorry for asking you so many questions, im just worried about my own order.
Click to expand...

I ordered my 5th order from Zcube today. A milk Zhanchi. I choose HKPost (as I did in the previous 4 orders). All orders have came to me within 3 weeks after sending out from Zcube. And all had been shipped in 24 hours. I will let you know if this one is also sent out in 24 hours. Btw, I use paypal check out.
 
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