# [Help Thread][OFFICIAL] Gan 356i discussion / software updates / issues report

#### Wish Lin

##### Member
Until today it was almost imposible to find a online game, now there are opponents but I think are mostly bots.
Yeah, I encounter bots a lot.

#### Wish Lin

##### Member
The ranking problem has be solved! The app notified me that I had a ranking because I had 100 battles "this week". Yes, you have to battle 100 times every week to have a rank! It appears that if you don't have 100 battles next week, you will lose your rank. I'm not sure, let's see how this goes.

#### HoshiYamazaki

##### Member
I received mine yesterday, it works well and I did not had any problem starting it and connecting to my iPhone and iPad.
Technically seems great but the feeling of it comparing it to 356x it is disappointing, to me it does not have the feeling of a premium cube. In my opinion it feels like a less than 20$cube. I have the same feeling, where you ordered the cube? I ask because I have cube since 2-3 months, I bought it on Taobao store - so I have chinese version and I'm curious about improvments made (Gan on their fanpage stated that wants to improve app and cube, but from what I see only app is improved). These are photos of my chinese version: Also, I'm really worried about centre tension mechanism, because I had... whole pop of whole center. If I was not in hostel room waiting for competition, but outside, for example waiting for bus probably I could lost 100$ placed in cube. What da what gan? Really?

But I was messing with it and showing mechanism to my friend in car, so maybe something moved in or cube was not correctly assembled. I did about 250 solves then and no pops so... Still, why the hell it could not be real GES system?

Idea is really nice, but I don't feel this is what we really waited for.

Maybe I'm not correct, prove me wrong.

#### Wish Lin

##### Member
why the hell it could not be real GES system?
The reason is actually quite simple: It is because GES requires their octopus core, which the center rod is fixed to the core and the GES nuts themselves can turn.

But now they use the rod itself as the rotation detector, so it has to rotate and can’t be fixed to the core(you can try turning the numerical rod ONLY and the app shows that layer turning), thus they can’t use GES.

#### Torrente

##### Member
I have the same feeling, where you ordered the cube? I ask because I have cube since 2-3 months, I bought it on Taobao store - so I have chinese version and I'm curious about improvments made (Gan on their fanpage stated that wants to improve app and cube, but from what I see only app is improved).
Mine seems the same, I purchased it 2 weeks ago in The Cubicle.

Also, I'm really worried about centre tension mechanism, because I had... whole pop of whole center. If I was not in hostel room waiting for competition, but outside, for example waiting for bus probably I could lost 100\$ placed in cube. What da fack gan? Really?
But I was messing with it and showing mechanism to my friend in car, so maybe something moved in or cube was not correctly assembled. I did about 250 solves then and no pops so... Still, why the hell it could not be real GES system?.
This could be the cause:
The reason is actually quite simple: It is because GES requires their octopus core, which the center rod is fixed to the core and the GES nuts themselves can turn.
But now they use the rod itself as the rotation detector, so it has to rotate and can’t be fixed to the core(you can try turning the numerical rod ONLY and the app shows that layer turning), thus they can’t use GES.
If for after manipulating the nut the center rod top is not into one of the slots and rotates to the position that allows to extract the nut.

#### Wish Lin

##### Member
Software update:

Cube station has been updated to v1.2.0. The changes include:
• Full compatibility with the Gan Robot(which is kind of pointless)
• Reset the cube by taking picture of it(also kind of pointless in some sense)
• Better user experience and bug fixes.

#### Nervous Nico

##### Member
haha fair points,
well we had a better experience before that v1.2.0 however I still dnf despite doing some of my best scores (12 seconds argh)
but always against the same people (not gonna name). They have magic powers of something?

Anyway a lot of fun, hope to battle you soon Wish Lin, just watched a video that might improve my cubing a fair bit that you might like too

Software update:

Cube station has been updated to v1.2.0. The changes include:
• Full compatibility with the Gan Robot(which is kind of pointless)
• Reset the cube by taking picture of it(also kind of pointless in some sense)
• Better user experience and bug fixes.
[/QUOTE

#### Wish Lin

##### Member
haha fair points,
well we had a better experience before that v1.2.0 however I still dnf despite doing some of my best scores (12 seconds argh)
but always against the same people (not gonna name). They have magic powers of something?

Anyway a lot of fun, hope to battle you soon Wish Lin, just watched a video that might improve my cubing a fair bit that you might like too
Thank you for the video! Hope to battle you soon too!(if my app let me do so XD)

#### Olivertam

##### Member
Hi This is Oliver. I am from GAN Cube in charge of overseas sales. Glad to see Wish Lin has open this thread for 356i discussion! If anyone has some suggestions of this cube please let me know. Software bug is especially welcomed, so we could quickly fix it in later version.

I could share some v1.2.1 functions right now. Battle result will show something like "your time outrank xx% of all cubers", and now is able to share to SNS.

My 356i ID: Oliver, currently around 30sec.

#### Wish Lin

##### Member
Hi This is Oliver. I am from GAN Cube in charge of overseas sales. Glad to see Wish Lin has open this thread for 356i discussion! If anyone has some suggestions of this cube please let me know. Software bug is especially welcomed, so we could quickly fix it in later version.

I could share some v1.2.1 functions right now. Battle result will show something like "your time outrank xx% of all cubers", and now is able to share to SNS.

My 356i ID: Oliver, currently around 30sec.
Hi @Olivertam , it’s really, really nice to see you here! Your presence will make this thread a lot more official and accurate in new information about both the cube and the app.

#### Olivertam

##### Member
Hi @Olivertam , it’s really, really nice to see you here! Your presence will make this thread a lot more official and accurate in new information about both the cube and the app.
My main concern is to lower the return rate and optimize user experience. So throw me something to be improved!
I dif report a problem to technicians about 356i previously, that when you check your battle results sometimes CFOP is missing or mixed, say, your result is shown only C and F. No problem in training mode, only happens in battle. Anyone encountered as well?

#### Wish Lin

##### Member
My main concern is to lower the return rate and optimize user experience. So throw me something to be improved!
I dif report a problem to technicians about 356i previously, that when you check your battle results sometimes CFOP is missing or mixed, say, your result is shown only C and F. No problem in training mode, only happens in battle. Anyone encountered as well?
Yes, I do encounter that. Leo borromeo’s data has this problem sometimes as well.

Bugs:
When I am doing friend battle when others invite me, I will have a bug that sometimes the app stays at “Ready go” page then freezes, resulting me or both players DNFing.

About once every three times doing cube connecting will result in app crash.

When someone liked my ranking, the app displays it as a "battle request" (which can never be fulfilled)

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#### Olivertam

##### Member
Any plans to add Roux recognition?
Currently no plan on Roux.

Even CFOP still have large improvement.

P.S. Anybody have understanding on how many percentage of cubers use Roux worldwide?

#### Wish Lin

##### Member
Currently no plan on Roux.

Even CFOP still have large improvement.

P.S. Anybody have understanding on how many percentage of cubers use Roux worldwide?

#### Wish Lin

##### Member
Already noted. This bug will be fixed in next version.
Here is another one: When the cube is connected then go straight to 1v1 battle, the app almost always crashes.

#### efattah

##### Member
It can't be more than 2% in my opinion.... Maybe after the recent worlds it might go up to 3-4%.

#### Nervous Nico

##### Member
Hello to the newcomers,

indeed Wish Lin's thread is fantastic and it is great to have someone from the Gan team here too.

The positives: The cube is fab (faster than my gan X), the app keeps improving. The community is widening.
A lot of great reviews out there and now this thread! Thank you!

The negatives:
In a nutshell most of my frustration comes from the fact
that I (very) often dnf in battles even though I can now see my times and the opponent's and when one sees a 13 seconds solve to the opponent's 22 and yet they get the "win" sign... It's discouraging to the say the least. I don't mind being beaten (but not like this!). It actually motivates me to find faster people, it makes me improve and want to reach their level, the app just needs to register my solves.
Basically, the app says "the cube is solved" and yet we don't go to the comparison
screen to show who won. And when I ask to leave as I am fed up waiting it says "cube not solvet yet, are you sure?"
So I leave and get a dnf.
I have got over 1600 battles (what can I say this thing is addictive!) and almost 50% of these solves show dnfs even though I have registered times.

Anyway, I am sure it'll get better.
thanks again for a great cube, a great app and a great thread.

PS: I intend to make a video with the good and the "to be improved" for the app
with a little review of, perhaps, the most exciting cubing experience. Would this help?