Lightake - Always Best Cubes with Best Price, Try now!

Re: Lightake Official Store - All Cubes, big cuts!

Lightake.com said:
Hi,What is wrong with you?:(
Click to expand...

Sorry to look like a bug, I have really loved your store earlier. But the shipping and processing speed, when compared to the orders I made in 2011 and now has really gone down. I ordered a 55mm zhanchi last year immediately after it was released and it took three months to arrive. None of my mails were answered too. Try working on faster shipping and better prices, I'll be the first one to order :)
Ps. The "so painful" thing was for the other guy, who's order was posted to U.S.. No offense :)

Bhargav Narasimhan
 
Last edited:
Bhargav777 said:
Sorry to look like a bug, I have really loved your store earlier. But the shipping and processing speed, when compared to the orders I made in 2011 and now has really gone down. I ordered a 55mm zhanchi last year immediately after it was released and it took three months to arrive. None of my mails were answered too. Try working on faster shipping and better prices, I'll be the first one to order :)
Ps. The "so painful" thing was for the other guy, who's order was posted to U.S.. No offense :)

Bhargav Narasimhan
Click to expand...
I am so happy to hear that you love our store,Thank you very much!^0^
As you know,The market is a place to change,sometimes the price is low,sometimes is high.We can only adjust the price market changes constantly.
We can understand the confusion and Complain we bring to you.Even you bought it just now,maybe it reduced price in next second.
Do you Conveniently give your email to me?Then I will ask our customer service why it not reply you.Then give you a solution.we will require our customer service sincerely reply every valuable customer.Sorry for the inconvenience.
I am so sorry that it took you three months to arrive.Now we devote ourselves to prove our shipping time.We know it is a big headache problem.
If you have any good idea,pls share with me,OK?
Thank you for your time.^o^
 
Yes,i agreed that shipping is a long time to stand...:( I compared many stores. Fasttech is the fasttest,wallbuys has many promotions,zcube is cheapest
 
Has anyone used their DHL shipping option? How long did it it take to arrive to your area of the world? I don't want to pay that much for express shipping only to have it not even be processed for two weeks.
 
Alex Rubik said:
Yes,i agreed that shipping is a long time to stand...:( I compared many stores. Fasttech is the fasttest,wallbuys has many promotions,zcube is cheapest
Click to expand...
Sorry for the inconvenience.
We devote ourselves to solve the shipping time.We will choose the faster method.
FastTech is a Hong Kong company,it is easy to customs clearance.
We will adjust the price as the market changes constantly.And Try our best to do it the lowest price.Pls pay attention to us! :)
 
jayefbe said:
Has anyone used their DHL shipping option? How long did it it take to arrive to your area of the world? I don't want to pay that much for express shipping only to have it not even be processed for two weeks.
Click to expand...
It took 2 days for Lightake to give the package to DHL and then 4 days to get to my home (Belgium). I really recommand DHL (or UPS, but not EMS at all).
 
kalyk said:
It took 2 days for Lightake to give the package to DHL and then 4 days to get to my home (Belgium). I really recommand DHL (or UPS, but not EMS at all).
Click to expand...
Yeah,DHL is very fast.But it is so expensive.except that the order amount is big,we don't recommend by DHL.The shipping fees will higher than the product price.It is so unreasonable.
We could send it with DHL if our customer require DHL.But the customer have to pay extra shipping fees.
 
Re: Lightake Official Store - All Cubes, big cuts!

Lightake.com said:
I am so happy to hear that you love our store,Thank you very much!^0^
As you know,The market is a place to change,sometimes the price is low,sometimes is high.We can only adjust the price market changes constantly.
We can understand the confusion and Complain we bring to you.Even you bought it just now,maybe it reduced price in next second.
Do you Conveniently give your email to me?Then I will ask our customer service why it not reply you.Then give you a solution.we will require our customer service sincerely reply every valuable customer.Sorry for the inconvenience.
I am so sorry that it took you three months to arrive.Now we devote ourselves to prove our shipping time.We know it is a big headache problem.
If you have any good idea,pls share with me,OK?
Thank you for your time.^o^
Click to expand...

I wanted to say that cos I, along with my friend Caartey have ordered for more than 250$ from the store back in 2011. The customer service was so good and shipping was very fast too. You once even gave extremely cheap prices (0.99$ for a lanlan 2x2, I still remember). Now everything in the store has changed. Try to give promotional offers for a day or two and work on your shipping. Fasttech and hknowstore ship at max within a week and process within one day. Fasttech reduce the prices often too. Your gigaminx has been there at 60$ for a very long time, actually ever since it was released (I've always wanted one, could nt get cos that's too pricey).

Bhargav Narasimhan
 
Bhargav777 said:
I wanted to say that cos I, along with my friend Caartey have ordered for more than 250$ from the store back in 2011. The customer service was so good and shipping was very fast too. You once even gave extremely cheap prices (0.99$ for a lanlan 2x2, I still remember). Now everything in the store has changed. Try to give promotional offers for a day or two and work on your shipping. Fasttech and hknowstore ship at max within a week and process within one day. Fasttech reduce the prices often too. Your gigaminx has been there at 60$ for a very long time, actually ever since it was released (I've always wanted one, could nt get cos that's too pricey).

Bhargav Narasimhan
Click to expand...
Thank you for you kind words,we will accept your good advice.But it need a period of time to optimize.
we will try our best to improve our service(products,shipping time,customer service and so on)
we will have one magic for Sales promotion every week:
http://lightake.com/Lightake_Group_Products.do#.UYt8hKJNuV8
we have some discounts on these new magic cubes:
http://e.lightake.com/2013/html/hot_rubik/
Coupon Code: NEWMAGIC0509
10% OFF
Expired On: 26/5/2013
gigaminx has been reduced price now:
http://lightake.com/detail.do/sku.MF8_Gigaminx_Magic_Cube_Black-37766

If you have any good advice about lightake,pls tell us for free,OK?
we will fee happy to hear the suggestions come from you--our valued customer!^0^
Best Wishes.
 
Yeah, yesterday :
- 1 DIY =~ 9$
- 2-5 DIY =~ 5,9$
- 5+ =~ 5$

Now :
- 1 DIY =~ 14.16$
- 2-5 DIY =~ 14.01$
- 5+ =~ 13.94$

Well, yesterday I was ready to buy again from LighTake instead of Fasttech. But now I think I won't ever buy something from Lightake. Their prices are so inconsistent, that's so annoying.
 
Re: Lightake Official Store--New Cubes Here!

kalyk said:
Yeah, yesterday :
- 1 DIY =~ 9$
- 2-5 DIY =~ 5,9$
- 5+ =~ 5$

Now :
- 1 DIY =~ 14.16$
- 2-5 DIY =~ 14.01$
- 5+ =~ 13.94$

Well, yesterday I was ready to buy again from LighTake instead of Fasttech. But now I think I won't ever buy something from Lightake. Their prices are so inconsistent, that's so annoying.
Click to expand...

Exactly my thoughts!

Bhargav Narasimhan
 
uniacto said:
Yea I was pretty excited at first... Wallbuys has them for around 12 USD though
Click to expand...
we could understand your mind,we have to explain the question,our all magic cubes are limited price by the magic cubes manufacturers.
We have to rise up the price,even though we are very reluctant to do this thing.Otherwise they will not offer the magic cubes to us.
Hope you could kind understand.
And pls pay attention to your Private Message.Sorry to trouble you.
 
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