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Hey Lightake,

I have a question. I just ordered a porcelain white guhong and a shengshou2x2 black. A tracking number was added to it but it only shows information up to the point at which it was shipped from hong kong and it was shipped on the 20th of august, so i was wondering if this is normal. Thanks.
 
oval30 said:
Hey Lightake,

I have a question. I just ordered a porcelain white guhong and a shengshou2x2 black. A tracking number was added to it but it only shows information up to the point at which it was shipped from hong kong and it was shipped on the 20th of august, so i was wondering if this is normal. Thanks.
Click to expand...

Hey:
We need more info about your order to check if it is normal.

Thanks


Lightake.com
 
oval30 said:
Hey Lightake,
I have a question. I just ordered a porcelain white guhong and a shengshou2x2 black. A tracking number was added to it but it only shows information up to the point at which it was shipped from hong kong and it was shipped on the 20th of august, so i was wondering if this is normal. Thanks.
Click to expand...

I think this is normal. When I think it's time I call to the Postal Service of my country and they give me an internal (different) track number when the package arrives here. With that I can track it when it's handled by them.
I don't know where do you live but to Argentina, South Amerca takes about six or seven days and then four or five to be handled.
Good luck with that.
 
My order number is Q820145914 (a few sets of stickers, white shenshou 2x2 and a type C cube)
I ordered the 8th, and got no notice or anything yet. Could you check my order and let me know what's holding it back?

Thanks :)
 
Chrish said:
My order number is Q820145914 (a few sets of stickers, white shenshou 2x2 and a type C cube)
I ordered the 8th, and got no notice or anything yet. Could you check my order and let me know what's holding it back?

Thanks :)
Click to expand...

Hey:
I have arranged one of our Customer Support to follow your problems.


Thanks

Lightake.com
 
Hi lightake.com,

See this: Q89196119

8/9/2010 1:58:54 AM Quotation Created Order has been received. Order not paid for yet. Please contact customer.
8/9/2010 2:01:23 AM Instant Order Received Order has been received. Order appears to be paid. Please check transaction records before shipment.
8/9/2010 8:58:45 AM Collecting Products Now Processing.
8/19/2010 1:25:49 PM Do Partial Shipment 26647*1 will be shipped next time [Tracking # Added: xxx]

Until now I haven´t received anything+ I´m waiting for the shipment for the sq1. Why isn´t there any process and where is the shipped package? I sent a message to your serviceteam, but no answer...

pls help me-
 
CubeNoobie said:
Hi lightake.com,

See this: Q89196119

8/9/2010 1:58:54 AM Quotation Created Order has been received. Order not paid for yet. Please contact customer.
8/9/2010 2:01:23 AM Instant Order Received Order has been received. Order appears to be paid. Please check transaction records before shipment.
8/9/2010 8:58:45 AM Collecting Products Now Processing.
8/19/2010 1:25:49 PM Do Partial Shipment 26647*1 will be shipped next time [Tracking # Added: xxx]

Until now I haven´t received anything+ I´m waiting for the shipment for the sq1. Why isn´t there any process and where is the shipped package? I sent a message to your serviceteam, but no answer...

pls help me-
Click to expand...


Hey, FYI

Lightake doesn’t ship with tracking information. My order details looked the same as yours. No need to worry.
 
Hello. I played an order on the 19th and have yet to receive a tracking number or confirmation that it has shipped. Could you look into it? The number is Q819166181
 
CubeNoobie said:
Hi lightake.com,

See this: Q89196119

8/9/2010 1:58:54 AM Quotation Created Order has been received. Order not paid for yet. Please contact customer.
8/9/2010 2:01:23 AM Instant Order Received Order has been received. Order appears to be paid. Please check transaction records before shipment.
8/9/2010 8:58:45 AM Collecting Products Now Processing.
8/19/2010 1:25:49 PM Do Partial Shipment 26647*1 will be shipped next time [Tracking # Added: xxx]

Until now I haven´t received anything+ I´m waiting for the shipment for the sq1. Why isn´t there any process and where is the shipped package? I sent a message to your serviceteam, but no answer...

pls help me-
Click to expand...

I have arrange somebody to follow your proble.
Don't worry.



Lightake.com
 
I've been trying for over a week to place an order with LT points. Nobody at LT has gotten back to me. Surely it can't be that dificult!!?? How do you place orders using LT points???

Someone who know please feel free to chime in...thanks!!!!

EDIT: Ok nevermind, they finally created an order for me after I told them exactly what I wanted/how many LT points I was using. It sure took a while. I'm still curious to know from others though, how they usually go about using LT points, cause I'm not sure that the way I did it was standard.

Nevertheless, Lightake came through for me once again. These guys are good.

Thanks.
 
Last edited:
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