Lightake - Always Best Cubes with Best Price, Try now!

Lightake.com said:
spillus said:
Lightake.com said:
spillus said:
Lightake.com said:
spillus said:
I am unable to make an order because when I clic on "Checkout with Paypal" I get an error !
"Server Error in '/' Application.
Data is Null. This method or property cannot be called on Null values. .....etc.".
Click to expand...

Hi:
The updated new site version may result in some site bugs.
Pleease give the screen shot which cauese the payment failure.
Thanks


Ligthake.com
Click to expand...
Click to expand...

Sorry, I can't download your file, please send me the screenshot .

Lightake.com
Click to expand...

I already emailed Emma one hour ago and attached 2 PDF files (my new order and the error page)
Click to expand...

Emma is off work right now.
She is about to reply you tomorrow.
Thanks
Lightake.com
Click to expand...

I solved, but I had to give up to the discount coupon :mad: paypal payment worked fine only without it !
 
One small comment/suggestion...while a lot of the products come with minimal packaging, there are some that don't (http://www.lightake.com/detail.do/sku.2x2x2_DS_Screw_Spring_Magic_Intelligence_Test_Cube_White-24879 for example). Would it be possible to have the option reduced packaging (such as nothing more than a little plastic bag)? I ask this as it would help reduce the size and weight of shipments, as well as offer some convenience (as I demonstrated in my review video, clamshell packaging requires tools to open it, and I accidentally stabbed the product with the knife), as well as reduce the amount of waste (the plastic in clamshell packaging is often difficult to recycle).
 
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Dear Lightake

One tip that could be helpful is to show a edge and a corner piece from every cube in the picture description, know what im meaning?

Thanks :)
 
Toquinha1977 said:
One small comment/suggestion...while a lot of the products come with minimal packaging, there are some that don't (http://www.lightake.com/detail.do/sku.2x2x2_DS_Screw_Spring_Magic_Intelligence_Test_Cube_White-24879 for example). Would it be possible to have the option reduced packaging (such as nothing more than a little plastic bag)? I ask this as it would help reduce the size and weight of shipments, as well as offer some convenience (as I demonstrated in my review video, clamshell packaging requires tools to open it, and I accidentally stabbed the product with the knife), as well as reduce the amount of waste (the plastic in clamshell packaging is often difficult to recycle).
Click to expand...

Hi:
Thanks for your great advise in packing.
Actually, all original packing of our items are designed by our suppliers.
When all of them come to our warehouse, after check the QTY and quality, they will be arranged in some certain area of our warehouse. After that, we pack them to ship.
Refer to your point, if we remove some of the packing, then we need to spend much more time in it which is so important for packing and shipping.
Right now, we much prefer to take this time to QC and make shipping process much faster.
Anyway, we will also take you suggestion into consideration. After some time in the future, implement them in the process.
Thanks


Lightake.com
 
I recived my order today and I have some complains:
+ 2 of 3 bottles of maru lube were empty and the bag full of it.
+ One white FII came whitout the green stickers (the box was closed with the nilyon bag so I think is not LT fault, but I still haven't them).
+ The C4U 3x3x7 came with the blue stickers put in the green position and vice versa (I dont know if its C4U mistake or if you asemble it).

The rest of the order: hollow, skewb, LL2x2, FII (x3), 12-1 magic, LL 1x1x3, QJ Pyra were ok. I have a A-V but i didnt assembled yet but I checked and I have all the pieces.

I will contact customer services to talk about this things but I think is good to share this experiences. BTW, I trust LT will solve my problems and I will continue supporting the site.
 
demma said:
I recived my order today and I have some complains:
+ 2 of 3 bottles of maru lube were empty and the bag full of it.
+ One white FII came whitout the green stickers (the box was closed with the nilyon bag so I think is not LT fault, but I still haven't them).
+ The C4U 3x3x7 came with the blue stickers put in the green position and vice versa (I dont know if its C4U mistake or if you asemble it).

The rest of the order: hollow, skewb, LL2x2, FII (x3), 12-1 magic, LL 1x1x3, QJ Pyra were ok. I have a A-V but i didnt assembled yet but I checked and I have all the pieces.

I will contact customer services to talk about this things but I think is good to share this experiences. BTW, I trust LT will solve my problems and I will continue supporting the site.
Click to expand...

Sorry for any inconvenience.
We will try our best to solve this problem.
Thanks for the understanding.

Lightake.com
 
 
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I'm really tempted to order from you sooner or later. You got a great stock and it's really good you got free shipping. Just wondering though what currency the price is in because I'm from Australia and most international companies are in US$. If it in us$ can you add a feature like what cube4you do to change the currency to the right one.
 
hic0057 said:
I'm really tempted to order from you sooner or later. You got a great stock and it's really good you got free shipping. Just wondering though what currency the price is in because I'm from Australia and most international companies are in US$. If it in us$ can you add a feature like what cube4you do to change the currency to the right one.
Click to expand...

We just offer you US dollars currency.
Atually, no more function refering the currancy will be added to our site.
Wish you can enjoy shopping here.

Thanks
Lightake.com
 
 
My timeline:

order dropped - July 8th (Thursday)
order processed - July 9th (Friday)
order sent to HK post office - July 12th (Monday)
order left Hong Kong - July 15th (Monday)
order arrived in Canada - July 18th (Sunday)
order cleared customs and received - July 20th (today, Wednesday).

Less than two weeks. Thank you, Lightake! Test driving the Type F2 (black), liking it so far. Will assemble the DaYan Guhongs tonight or tomorrow, post videos.
 
I'm pissed.

Waited 2 weeks for my http://lightake.com/detail.do/sku._3x3x3_DaYan_GuHong_Magic_Cube_DIY_Kit_Black_-30597 (Dayan Guhong) to arrive.

Not only am I missing half an edge piece, the core wasn't even packaged. I'll also point out I got one too many centre caps.

guhongmissingpieces.jpg


I appreciate how Lightake offer low prices to the community and I'm not posting this to flame them at all, it's just awareness.

I'll also be e-mailing lightake - I'm just very disappointed because this probably means I'll have to wait another 2 weeks just for two pieces.
 
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