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[choza244]

The problem is not lightake, the problem is hongkong-post, which takes forever to send a package, for example in lightake appears that my order was sended on feb 22 but in hongkong post it says that the order left hong kong on march 6, 2 weeks just to dispatch the package, now I have to wait more time.

I just want to thank lightake because they are trying to de everything to help me (because as you know I ordered on october 2010 and I know it will not arrive) but the problem is hongkong post that lost my package and now that lightake send me a new one, they take forever to send it.

 

[sa11297]

whats the difference? i have both and took them apart and still cant see a difference.http://www.lightake.com/detail.do/sku.3x3x3_Type_A_5.2CM_Small_A_Magic_Cube_Black-27211

http://www.lightake.com/detail.do/sku.3x3x3_Type_A_Magic_Cube_Black_(New)-29939

EDIT: and how do you take items off your wish list?

EDIT AGAIN: my guhong came in and its white but i ordered a black one. what can i do?

 

[olivier131]

I think there is no difference.
Be careful, I've one of both (I don't remember which one), it's not a good cube.
46mm is better.

 

[Xnx]

The problem is not lightake, the problem is hongkong-post, which takes forever to send a package.

The only problem is that orders get stuck on lightake occasionally. What I mean by "stuck" are those weeks spent "collecting products". The good thing, however, is that once you contact them, the order does actually get shipped within a day or two. But yeah, asian post is definitely not the fastest around the world.

 

[theace]

How many of you guys have issues with customs? The Indian customs people hold on the things anywhere from a week to 3. Frickin jerks

 

[Olji]

here in sweden i got no problem with that at all, once its shipped it takes 2 weeks usually, 3 weeks at a maximum

 

[sa11297]

whats the difference? i have both and took them apart and still cant see a difference.http://www.lightake.com/detail.do/sku.3x3x3_Type_A_5.2CM_Small_A_Magic_Cube_Black-27211

http://www.lightake.com/detail.do/sku.3x3x3_Type_A_Magic_Cube_Black_(New)-29939

EDIT: and how do you take items off your wish list?

EDIT AGAIN: my guhong came in and its white but i ordered a black one. what can i do?

what do i do with the white guhong??

 

[Meisen]

Hi:
Our supplier stop producing this kind. The secong Gen is in stock right now.

Lightake.com

You should update your list in the first post with this item. The first post still links to the first generation "out of stock" sq-1.

EDIT: I'm talking about theese items ofcourse;

http://www.lightake.com/detail.do/sku.MF8_SQ1_Magic_Cube_2nd_Gen_Black_-35357
http://www.lightake.com/detail.do/sku.MF8_SQ_1_Magic_Cube_Gen_2nd_White-36572

 

[Lightake.com]

I tracked it and it's in chinese, I used browser translation bu I don't understand anything, can you help me with that?

Hi, Moss:
Of course we can help you with that.
All you need to do is calming down and send the request to your Customer Service to find help.
Thanks

Michael

 

[Jungleterrain]

How long does it usually take for products to be in "collecting products" status?

 

[Xnx]

How long does it usually take for products to be in "collecting products" status?

A few days. If it takes longer than that, feel free to post here with order no. or email the customer support and ask to speed it up. They always do if you ask. If you don't it might be stuck for up to a few weeks.

 

[Selkie]

Anyone any experience of using Lightake's EMS express shipping service. I wouls like to order again but would prefer to pay extra to avoid waiting 6 weeks to uk.

 

[mrmagoo]

My order has been sitting for a while is there any way that you can help push it along? Q36113115

Thanks

 

[sa11297]

when is lightake going to help me with my white guhong?

 

[maxim1914]

i got my tracking number today but when i enter it in, it asks for an Enquiry Reference Number, but i dont have one? my order number is Q312419373

 

[Lightake.com]

Hi:
Sorry about that.
I worked here just for some special help for you.
But if you guys need Customer Service just like(Where is my order? Why takes it so long and etc), please ask our Customer Service.
Although it maybe take some time to reply, but it's the best way to the staus of your orders.
Thanks

Lightake.com

 

[sa11297]

Hi:
Sorry about that.
I worked here just for some special help for you.
But if you guys need Customer Service just like(Where is my order? Why takes it so long and etc), please ask our Customer Service.
Although it maybe take some time to reply, but it's the best way to the staus of your orders.
Thanks

Lightake.com

something tells me that this was not regarding me.................................. oh well

come on. i have a competition coming up and i need to know if im stuck with this cube and can modify it.

 

[theace]

This should give people a rough idea about shipping times. Quite a bit of these orders were for friends.

Spoiler

Current Orders (Placed - Shipped - Status - Total Time)
Q28231448 - 2/8 - 2/16 (8 Days) - Delivered to customs on 3/1 (2 Weeks) - Still hasn't reached (37 Days)
Q214158371 - 2/14 - 2/23 (9 Days) - Delivered to customs on 3/4 (9 Days) - Still hasn't reached (31 Days)
Q228237399 - 2/28 - 3/3 (3 Days) - Receive Item from cust. 3/11 (13 Days) - Hasn't been exported yet (17 Days)
Q220148813 - 2/20 - 3/5 (13 Days) - Delivered to customs on 13/3 (8 Days) - Still hasn't reached (EMS - 25 Days)
Q39143269 - 3/9 - 3/11 (2 Days) - Receive Item from cust. 3/12 (1 Day) - Hasn't been exported yet (1 Week)
Q39215317 - 3/9 - 3/12 (3 Days) - Receive Item from cust. 3/14 (2 Days) - Hasn't been exported yet (1 Week)

PAST ORDERS: (Placed - Shipped - Received - Total Time)
Q125207451 - 1/25 - 2/22 - 3/9 - (14 Days) [PB!]
Q120028675 - 1/20 - 1/25 - 2/14 - (26 Days)
Q118129805 - 1/18 - 1/24 - 2/21 - (35 Days)
Q113223208 - 1/13 - 1/18 - 2/21 - (40 Days)

Last Year:
Q917216256 - 9/17 - 9/20 - 11/4 - (49 Days)
Q921220836 - 9/21 - 9/29 - 10/8 - (18 Days EMS)
Q118135318 - 11/8 - 11/18 - 12/18 - (41 Days)
Q1116193999- 11/16 - 11/24 - 12/18 - (33 Days)
Q1214197131 -12/14 - 12/18 - 1/11/11- (29 Days)
Q1214190059 -12/14 - 12/17 - 1/11/11- (29 Days)
Q1224022305 -12/24 - 1/6/11- 1/11/11- (19 Days)
Q1218191184 -12/18 - 12/22 - 1/20/11- (34 Days)

 

[AnsonL]

it usualy tooks no more than 2 weeks for me

 

[theace]

It's almost always taken around a month. But that's just because Indian customs is lame