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Joe Black said:
In fact It can take about 10 days to arrive to our country... At list I'm willing to wait that. Did you had a TN? Since I had some small problem every order I made was with tracking number...
And I don't know wether it's relevant or not, buy LT has taken the first week of the month, they must have lots of orders...
Click to expand...

Hi:
We are taking every strive to fix them.
Currently, we are considering to use Switzerland Post to ship our packages to all over Europe.
Wish that will fast the shipping process.
Thanks
Lightake.com
 
Lightake.com said:
Hi:
We are taking every strive to fix them.
Currently, we are considering to use Switzerland Post to ship our packages to all over Europe.
Wish that will fast the shipping process.
Thanks
Lightake.com
Click to expand...

Actually, Joe Black and I live in Southamerica, and all my orders arrived here in 6 days, no more no less.
Waiting to call the postal service office on monday.
 
My $300 order arrived in India in like 4 days. But thanks to the Hopeless customs, It got to me after 2 weeks. However, another small order i had placed (maybe $2.xx) has not reached yet. It's been 5 WEEKS. I don't have a tracking number for it, so... This is the longest LT has EVER taken.
 
I kind of don't see the point of the tracking number that I have been given for my order. It's been 11 days since Lightake shipped my order on the 15th, and the status hasn't changed from "The item was posted on 15-Oct-2010." Since then. How am I supposed to know if my package has even left Hongkong?
 
AquaJoe said:
You have to go to the Hong Kong post website to use the tracking #

But it only tracks it until it leaves HK.
Click to expand...

Yeah but when I used the tracking number from New Zealand post, all it's able to tell me is that the package has been picked up by Hongkong post and is on the way to the Hongkong depot. It has said that for 10 days now. Either it's super slow, or they just don't give you much tracking information and it could be here like tomorrow or something.
 
I just checked my last order which was placed on the 9th and it took 11 days from the time HK post got it to the time it left. So it is slower than before. Its probably still in HK if it doesnt have a HK dispatch date.

Its not really a tracking number, but more like delivery conformation.
 
Juju said:
Yeah but when I used the tracking number from New Zealand post, all it's able to tell me is that the package has been picked up by Hongkong post and is on the way to the Hongkong depot. It has said that for 10 days now. Either it's super slow, or they just don't give you much tracking information and it could be here like tomorrow or something.
Click to expand...
It´s going super slow because of the upcoming holidays. I have got the same problem as you, it says that it was posted on 15-oct, then nothing.
 
Yesterday I received to packages toghether posted on 10/6 and 10/09 that left HK on 10/14 and 10/17. And today received one posted on 10/11 that left HK on 10/19. The last one was the only one that was on time.
Hope this delays were because the National days early this month.

Two orders were perfect but one had a missing item so I'm going to mail Emma.

Good luck with yours.
 
I made a $94.64 order and its not showing up in my order list. I checked my paypal account and the funds have been taken out. I contacted customer support and still waiting on an answer from them. Can I get a refund so I can try making the order again?
 
sub_zero1983 said:
I made a $94.64 order and its not showing up in my order list. I checked my paypal account and the funds have been taken out. I contacted customer support and still waiting on an answer from them. Can I get a refund so I can try making the order again?
Click to expand...

Hi:
Check your email please. We have sent you one.
Thanks

Lightake.com
 
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