CCT Stackmat Support Help

B

Brian Le

Regular
Joined
Jan 22, 2008
Messages
78
Hey everyone, I know this issue was discussed before, but I have a new topic to address in it.

I have tried everything to connect my stackmat to the computer but no to avail. The computer I am using is Windows Vista Premiere. Is the reason my computer cannot read my stackmat is because of the computer I am using?
 
do you hear the sound when you plug the stackmat in ? becausefor the longest time my problem was the fact that i didn't turn on the microphone on my computer.
 
I have tried, but I haven't heard the sound. Plus, Vista is very hard to work with... Perhaps I should explore my computer more?
 
mistressofnone said:
another huge bump, i cannot connect my stackmat pro :(
Click to expand...

Make sure you plug in your stackmat pro before turning it on. If you turn it on before plugging it it, it will emit a gen3 signal which cct cannot interpret. If that's still not working for you, you could record a snippet of your stackmat and post it here. Someone might be able to help you out.
 
what's a snippet? lol, cct keeps saying timer is on, timer is off, over and over, it doesn't start though :/ i also can't make it work with cst
 
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