mine is taking 2+ months, and they haven't even sent the cube yet. I emailed them multiple times that I haven't received the cube I paid for on July 22nd, they offered that they will resend it some weeks ago, but now the customer service wrote an email saying the package is signed off (which is obviously wrong as I haven't received anything), so they have nothing else to do with it. luckily it was just 1 cube, so not much money I'm losing there right now (I'm not giving up without a fight!)
it is also not my first time having a bad experience with lightake. 2 years ago I got delivered a cube with a broken corner, I spent a year (!) and 50+ mails to get a replacement / refund / coupon with the price of the purchase. after a while I considered mailing them as a hobby, so it was fun writing a bunch of emails.
who in the world should solve this??? 
