Giiker Supercube not synchronized with app

[souljacker]

[EDIT: solved. Sorry!! There is a reset button. Thank you Owen Morrison for answering my member intro thread!!]

... so I really did search the forum but couldn’t find my problem described anywhere, that’s why I am reposting the question of my member intro thread. If there already is a thread about this problem, feel free to rant

I am facing some issues with a brand new Giiker Supercube I got for my birthday some days ago ... looks like it didn’t register some of the moves I made – with the result that the cube displayed in the app is a complete mess while the one in front of me is perfectly solved. Tried to disconnect the cube and to uninstall and reinstall the app (iPhone) but the problem remains the same.

I already read about some sensor problem, but I really don’t want to disassemble the cube ... and, right now it seems to register every move I make, each layer, both directions.

So I wonder if there might be a way to reset the app and tell it that this cube is in a solved state. But I am not very optimistic that this way exists. So... some kind of help would be highly appreciated. Thanks in advance.

 

[Mark G]

For anyone searching for this issue and stumbles across this thread in future, the reset button is in the app settings, not on the cube.

 

[Kgr]

I reset it multiple times and it keeps messing up to the point we're it is impossible to do just one solve with the cube on the screen matching the physical one

 

[OldSwiss]

You are not alone with this problem.

I really like the Giiker Supercube and the games are nice for beginners but the sync problem is a hardware problem that you can't solve.
You can do resyncs from time to time but the longer you use the cube, the worse it will get.

For this reason, I wouldn't recommend it anymore.

Now I prefer the GAN Smartcubes with a real nice software that is better for advanced cubers. The Monster AI is quite cheap but still a good cube and the i3 is also a very good speedcube with lots of customization possibilities.
Only downside for me, is that there is no german app. I gave some Giiker Cubes to as gifts to kids in my family and they don't speak english

 

[Deleted member 36445]

You are not alone with this problem.

I really like the Giiker Supercube and the games are nice for beginners but the sync problem is a hardware problem that you can't solve.
You can do resyncs from time to time but the longer you use the cube, the worse it will get.

For this reason, I wouldn't recommend it anymore.

Now I prefer the GAN Smartcubes with a real nice software that is better for advanced cubers. The Monster AI is quite cheap but still a good cube and the i3 is also a very good speedcube with lots of customization possibilities.
Only downside for me, is that there is no german app. I gave some Giiker Cubes to as gifts to kids in my family and they don't speak english

thanks for the insight