9spuzzles Refund?

Brian Le

Regular
Joined
Jan 22, 2008
Messages
78
Hey everyone, I just ordered from 9spuzzles. I got the puzzles today, and I opened up the package to play with the puzzles. Upon playing with one of the puzzles, it breaks apart. Should I ask 9spuzzles for a refund or a replacement puzzle, or should I fix the puzzle?
 
If you weren't doing anything you weren't 'technically' supposed to do with it, such as cutting corners, then the cube certainly shouldn't fall apart. If I install a newly purchased doorknob, for arguments sake, I would definitely expect the doorknob to hold for at least a day or longer. In purchasing this doorknob from the seller, I assume that the seller is selling a FULLY FUNCTIONAL AND QUALITY TESTED item. Therefore, this is obviously a quality problem, not an assembly problem.

Also, the immediate falling apart of your NEWLY PURCHASED cube probably indicates some form of bad quality or broken part. Therefore, you should probably request a replacement or a refund, as a broken cube obviously doesn't meet 'quality requirements.'
 
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