I emailed you and you didn't respond. Forwarded the PayPal receipt from my 26th August order (still not arrived). A week ago. Then wrote on your wall to let you know I had emailed. Then wrote more on your wall since at least you responded THERE a few times. Tried to find out what's going on. For a week. You aren't responding at all. It doesn't seem to be as easy as you describe.
I have shipped it twice now, I'm not sute what else I can do. If it doesn't arrive this time I'd prefer to give you a refund, I've already lost money, and see this situation;
1. you order.
2. I ship, you receive but say you didn't (I'm not doubting you, but it could happen)
3. I ship again, situation repeats.
I am not saying I don't believe you, but the fact it hasn't made it to your house twice now concerns me. Whilst Australia post is expensive, they have been fairly reliable.
Which would you prefer.
1. I ship your order again via registered mail so there is a tracking number.
2. Full refund.
It's up to you, either way I'm down $50 odd.
If anyone else has any complaints, please email me. The workload has picked up recently, and I have had less time to check on forums and such. I am actually thinking of finishing my store. The workload is sometimes up to 10 or more orders a day, it's kind of sad when I don't get replies thankyous, or just telling me orders arrived from 9, then 2 weeks later receiving a public complaint that I was lucky to stumble upon.
If anyone wants to buy about 8 boxes of cubes and a website set up at kubaroo.net for the next 2 years, all of which would probably sell for around 1000-2000, for a few hundred dollars, plus info on suppliers, please contact me.