GAN 15 Broke 3rd day of arrival

[eymenataaa]

I am a 16 year old cuber from Turkey. I used play around with my Nexcube that sells for 5 USD. I never had any excellent cubes so I decided to save up some money and bought the new GAN 15 special edition for 80 USD. I got my hands on the cube on 19th of February and I was very excited to play with it. I never got my hands off the cube until yesterday, when I heard some strange noises coming from inside of the cube.

I had never opened the cube before that, but I decided to take a look in order to fix the problem. Once I made my inspection and had found nothing wrong, I began reassembling the cube only for its core to break.

The truth is, I am sure I had not used excess force throughout the assembly, so I do not understand why it happened. Nevertheless, I had spent my savings and gifts from my parents to purchase this cube. I am in no situation to buy another cube due to my financial situation and the reaction I would get from my family. Keep in mind that 80 USD is basically my monthly allowance, i buy lunch everyday with that money.

I am devastated. Really. The fact that I had spent my monthly allowance on this cube made it more than just a puzzle for me. I waited for the cube to arrive from China for 12 days, checking on it every single day. I was extremely happy when I had it in my hands. Likewise, I almost broke down to tears when it broke.

Anyhow, I would appreciate if anybody has any suggestions on how I could repair this cube or any other alternatives. I do not know what I have to do from this point on. Thank you.

 

[Caleb Valenzuela]

I am a 16 year old cuber from Turkey. I used play around with my Nexcube that sells for 5 USD. I never had any excellent cubes so I decided to save up some money and bought the new GAN 15 special edition for 80 USD. I got my hands on the cube on 19th of February and I was very excited to play with it. I never got my hands off the cube until yesterday, when I heard some strange noises coming from inside of the cube.
View attachment 38599
I had never opened the cube before that, but I decided to take a look in order to fix the problem. Once I made my inspection and had found nothing wrong, I began reassembling the cube only for its core to break.

The truth is, I am sure I had not used excess force throughout the assembly, so I do not understand why it happened. Nevertheless, I had spent my savings and gifts from my parents to purchase this cube. I am in no situation to buy another cube due to my financial situation and the reaction I would get from my family. Keep in mind that 80 USD is basically my monthly allowance, i buy lunch everyday with that money.

I am devastated. Really. The fact that I had spent my monthly allowance on this cube made it more than just a puzzle for me. I waited for the cube to arrive from China for 12 days, checking on it every single day. I was extremely happy when I had it in my hands. Likewise, I almost broke down to tears when it broke.

Anyhow, I would appreciate if anybody has any suggestions on how I could repair this cube or any other alternatives. I do not know what I have to do from this point on. Thank you.

Where did you buy it? You may be able to get a refund. This seems like one of the rare occurences with GAN cubes.

 

[Chicken-Cuber]

You could probably glue the core back together or contact gan or the cubicle for a replacement core

 

[Puzzle Maniac]

I am a 16 year old cuber from Turkey. I used play around with my Nexcube that sells for 5 USD. I never had any excellent cubes so I decided to save up some money and bought the new GAN 15 special edition for 80 USD. I got my hands on the cube on 19th of February and I was very excited to play with it. I never got my hands off the cube until yesterday, when I heard some strange noises coming from inside of the cube.
View attachment 38599
I had never opened the cube before that, but I decided to take a look in order to fix the problem. Once I made my inspection and had found nothing wrong, I began reassembling the cube only for its core to break.

The truth is, I am sure I had not used excess force throughout the assembly, so I do not understand why it happened. Nevertheless, I had spent my savings and gifts from my parents to purchase this cube. I am in no situation to buy another cube due to my financial situation and the reaction I would get from my family. Keep in mind that 80 USD is basically my monthly allowance, i buy lunch everyday with that money.

I am devastated. Really. The fact that I had spent my monthly allowance on this cube made it more than just a puzzle for me. I waited for the cube to arrive from China for 12 days, checking on it every single day. I was extremely happy when I had it in my hands. Likewise, I almost broke down to tears when it broke.

Anyhow, I would appreciate if anybody has any suggestions on how I could repair this cube or any other alternatives. I do not know what I have to do from this point on. Thank you.

Straight from a $5 to an $80 cube...
Really though, I am so sorry. From a person who typically waits 2-4 weeks for cubes, the excitement of getting home after school and seeing a package on your doorstep is phenomenal.
From a person who also saves up for their cubes, I would also be devasted in that situation; you're not alone.
As Caleb also said, try contacting the store you bought it from and see if they will refund it.

 

[Cuber2s]

I am a 16 year old cuber from Turkey. I used play around with my Nexcube that sells for 5 USD. I never had any excellent cubes so I decided to save up some money and bought the new GAN 15 special edition for 80 USD. I got my hands on the cube on 19th of February and I was very excited to play with it. I never got my hands off the cube until yesterday, when I heard some strange noises coming from inside of the cube.
View attachment 38599
I had never opened the cube before that, but I decided to take a look in order to fix the problem. Once I made my inspection and had found nothing wrong, I began reassembling the cube only for its core to break.

The truth is, I am sure I had not used excess force throughout the assembly, so I do not understand why it happened. Nevertheless, I had spent my savings and gifts from my parents to purchase this cube. I am in no situation to buy another cube due to my financial situation and the reaction I would get from my family. Keep in mind that 80 USD is basically my monthly allowance, i buy lunch everyday with that money.

I am devastated. Really. The fact that I had spent my monthly allowance on this cube made it more than just a puzzle for me. I waited for the cube to arrive from China for 12 days, checking on it every single day. I was extremely happy when I had it in my hands. Likewise, I almost broke down to tears when it broke.

Anyhow, I would appreciate if anybody has any suggestions on how I could repair this cube or any other alternatives. I do not know what I have to do from this point on. Thank you.

Contact the store you brought it from immediately. They could refund you or send you a replacement

 

[eymenataaa]

Where did you buy it? You may be able to get a refund. This seems like one of the rare occurences with GAN cubes.

Contact the store you brought it from immediately. They could refund you or send you a replacement

You could probably glue the core back together or contact gan or the cubicle for a replacement core

I bought the cube from GAN's official store. I emailed them and I am waiting for a response, but I fear that they wont provide me with a new core for whatever reason. Nevertheless, the glue thing is something I had not thought about while writing this, so that's a good suggestion. I honestly never glued something this small and light together and I'm afraid I'll ruin the mechanism, do you guys have any advice?

 

[eymenataaa]

Straight from a $5 to an $80 cube...
Really though, I am so sorry. From a person who typically waits 2-4 weeks for cubes, the excitement of getting home after school and seeing a package on your doorstep is phenomenal.
From a person who also saves up for their cubes, I would also be devasted in that situation; you're not alone.
As Caleb also said, try contacting the store you bought it from and see if they will refund it.

To be fair I always liked these types of puzzles for years. I used to buy cheap 50 lira (1.5 usd) cubes and sell them at school for 100 liras just because I found an extremely cheap bazaar. I have a kilominx and a 4x4 too.

Noting I never had any great cubes, I figured that the 12 USD shipping was outrageous if I were to buy a better cube so I saved up to just buy the best one available and get free shipping. That way I would never buy a 3x3 again and pay another shipping fee.

Might not have been the most rational thing I admit

But **** man, I just wish *that* had not happened. Thank you for your understanding though...