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Dear, Could you provide ua a video of your problem? We can check and send you a better solution.

Dear, Your feedback we have received and thanks for your idea. We will try to apply for it, so look forward to it in the future~

Hi, dear. Please kindly send an E-mail to mailbox with information below: [email protected]. 1 ) Where did you purchased the product? 2 ) Order number 3 ) Order date 4 ) How long have you been using the product for? 5 ) Please describe the problem you've met in detail. 6 ) Some pictures or...

Dear, thanks for providing. Sorry for the inconvenience. This is old version 1.0 and now we have updated. Please download the latest version from the app store. But it needs to re-register and the original data can not be transferred to the new version. Hope this can help you. :)

Dear, please contact your seller for checking an actual issue and they can solve your issue.

Dear, please contact your seller for an check and they can help you solve your issue.

Dear, could you provide us your phone model and a screen shot of the app remind?

Dear, we will report this issue to our IT deparment. And will update to you.

Hi, could you take another video to see?

Dear, Thanks for your feedback. We suggest that you can reset your setting: top white and green front. And to see if it works. This issue may be due to the formula practice disruption to the corresponding formula state function, the default tesseract orientation for the yellow top green...

Dear, Thanks for your question. We are trying to give feedback to our IT. Currently cubestation app does not support exporting data. We will update to you all if this option is in progress. Sorry for your inconvenience.

Dear, the name you try to change contains sensitive words. Please use other to try again, thanks!

About the updates, you can change service provider and try again or restart app. We have already reflect to our IT department and they will see how to improve this issue better. Thanks!

Thanks for your suggestions~ We have already reflect to our IT department and they will see how to improve it. :)

hello, please change a new battery and try again. If the problem still not solve, please contact the official shop where you buy from.

hi, please provide us the video you move it and your ID. We will check it.

Thanks for your suggestion. What you mean is that the robot can only select one algs each scramble to practice, right?

Thanks for your feedback~ This issue we have already knew it and we are discussing that how we can solve it. If any feedback, will let you know.

How does one communicate a specific algorithm to the robot? ------- 1. Setting - Robot - add library. 2. Practice - Robot- Custom Scramble - your library - click to edit algorithm - confirm. Can one upload a scramble and drill it say 10x? ----- it needs manual control. Can one upload say 5...

Please enter setting (on the upper right) and choose "Cube settings", you can see "Hollow" mode, and close it. Then enter "mode" (on the upper left), then choose "Stickerle" or "Stickere" and reset. If the problem not solve yet, please send us screen recording. Thanks!