Recent content by pppatty

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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, Could you provide ua a video of your problem? We can check and send you a better solution.
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, Your feedback we have received and thanks for your idea. We will try to apply for it, so look forward to it in the future~
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Hi, dear. Please kindly send an E-mail to mailbox with information below: [email protected]. 1 ) Where did you purchased the product? 2 ) Order number 3 ) Order date 4 ) How long have you been using the product for? 5 ) Please describe the problem you've met in detail. 6 ) Some pictures or...
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, thanks for providing. Sorry for the inconvenience. This is old version 1.0 and now we have updated. Please download the latest version from the app store. But it needs to re-register and the original data can not be transferred to the new version. Hope this can help you. :)
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, please contact your seller for checking an actual issue and they can solve your issue.
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, please contact your seller for an check and they can help you solve your issue.
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, could you provide us your phone model and a screen shot of the app remind?
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, we will report this issue to our IT deparment. And will update to you.
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, Thanks for your feedback. We suggest that you can reset your setting: top white and green front. And to see if it works. This issue may be due to the formula practice disruption to the corresponding formula state function, the default tesseract orientation for the yellow top green...
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    【Official】Thread from GAN- CubeStation Update to UI 4.0

    Dear, Thanks for your question. We are trying to give feedback to our IT. Currently cubestation app does not support exporting data. We will update to you all if this option is in progress. Sorry for your inconvenience.
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    Dear, the name you try to change contains sensitive words. Please use other to try again, thanks!
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    【Official】Thread from GAN- CubeStation Update to UI 4.0

    About the updates, you can change service provider and try again or restart app. We have already reflect to our IT department and they will see how to improve this issue better. Thanks!
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    【Official】Thread from GAN- CubeStation Update to UI 4.0

    Thanks for your suggestions~ We have already reflect to our IT department and they will see how to improve it. :)
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    [Help Thread] [OFFICIAL] Gan 356i discussion / software updates / issues report

    hello, please change a new battery and try again. If the problem still not solve, please contact the official shop where you buy from.
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