zcube.cn?

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I placed an order for three cubes on 4th May, and they were delivered here in the UK yesterday. That is with the cheapest shipping option. I got an SS wind, SS 5x5 and a Dayan ridged megaminx. Good product, extremely well priced. All were stickered and assembled. The two Shengshous have been lubed and perform reasonably well straight out of the box. I received at least four emails during the process advising me what stage the transaction was at. Given this very positive experience, I would definitely do business with Zcube again.
 
Ordered a few 3x3s and other stuff on May 8th, with CPAM and got the package today. Very pleased again.
 
I live in the UK and I ordered 7 things from their website three days ago.. Within two days they said it was being shipped and I was given a tracking number but whenever I try and track it it says it cannot be found.. And it's been two days now! How long do you reckon it'll be before I can track it?
 
AYGmeg said:
I live in the UK and I ordered 7 things from their website three days ago.. Within two days they said it was being shipped and I was given a tracking number but whenever I try and track it it says it cannot be found.. And it's been two days now! How long do you reckon it'll be before I can track it?
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That's absolutely normal, don't worry. It might take up to 5 days from my experience from postal services.
 
I saw some unboxing videos on youtube from them..
ALSO, i talked with their sales guy on skype .. you can do it too before ordering
 
First I must say, this store was forced (by Calvin) to raise their prices. Let's hope he doesn't get fasttech as well. Second, I would like to share my feelings about this store. I had a crappy first and probably only experience with them and their horrible service. I ordered a Dayan 2x2. It took about 3 weeks to get to me (when usually, I get orders in about a week). I finally got it and thought the core was stripped because I saw 2 screws turning as I turned a couple layers, but it turned out the screws were just turning along with the core and I didn't realize it. So, when I thought the screws were unscrewing themselves, I emailed them asking them to send me a new core. They emailed back saying they would send me one the next time I ordered. So, I waited 3 weeks to play with something I paid for, thought it was defective and wanted them to fix it and give me what I paid for, but they were only willing to do so AFTER I paid for another order? This is highly unacceptable to me, and sounds like something only Verdes would do. Personally, I don't have a ton of money to throw around, to be ordering cubes that often. It will probably be another 2 months before I can order more, but they were more willing to lose a customer, than to do the right thing and give me what I paid for. That simple little core could have saved them many years of service from one more customer and probably several more that don't order from them because of my experience.
 
yockee said:
First I must say, this store was forced (by Calvin) to raise their prices. Let's hope he doesn't get fasttech as well. Second, I would like to share my feelings about this store. I had a crappy first and probably only experience with them and their horrible service. I ordered a Dayan 2x2. It took about 3 weeks to get to me (when usually, I get orders in about a week). I finally got it and thought the core was stripped because I saw 2 screws turning as I turned a couple layers, but it turned out the screws were just turning along with the core and I didn't realize it. So, when I thought the screws were unscrewing themselves, I emailed them asking them to send me a new core. They emailed back saying they would send me one the next time I ordered. So, I waited 3 weeks to play with something I paid for, thought it was defective and wanted them to fix it and give me what I paid for, but they were only willing to do so AFTER I paid for another order? This is highly unacceptable to me, and sounds like something only Verdes would do. Personally, I don't have a ton of money to throw around, to be ordering cubes that often. It will probably be another 2 months before I can order more, but they were more willing to lose a customer, than to do the right thing and give me what I paid for. That simple little core could have saved them many years of service from one more customer and probably several more that don't order from them because of my experience.
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Ouch. My only order turned out pretty well, so I've never had to deal with their customer service support. Do you know the reason why Calvin forced them to raise their prices? Was it because of the competition thing?
 
uniacto said:
Ouch. My only order turned out pretty well, so I've never had to deal with their customer service support. Do you know the reason why Calvin forced them to raise their prices? Was it because of the competition thing?
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Calvin (of HKnow) works in very direct contact (and may even be friends) with all the major cube companies. When these companies release cubes, each cube has a suggested retail price, like every other type of product, which stores must stick to when selling the products. How stores make prices lower to beat other stores, I don't know. There must be a range you're allowed to go within, below the price. I don't know. Anyway, Calvin keeps his eye on other stores to make sure they aren't breaking this rule, and if he catches them, he black lists them, so they are no longer able to buy from these companies. He did this with lightake when the F3 came out. They tried to sell it for 7.99, but the suggested price was 11.99, so they had to raise it.
 
That is standard practice. There is suggested retail price and there is minimum retail price that companies require their product to be sold at. This is done to ensure there is no price war in which competing businesses continually drop prices, and in the process, ruin the value of the product. Absolutely standard practice and is completely within the rights of any company that produces a product.
 
Kattenvriendin said:
All completely valid arguments, however WE don't know the minimums, and maybe they WERE sticking to those.
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That's totally true. But I'm not the one saying that X did X to X and now I'm angry. I'm saying this is standard practice, and any time someone's selling stock at a fraction of the suggested retail price, these issues will arise.
 
zncube is expensive people! fasttech is a lot cheaper with FREE shipping and awesome customer care. ordered from then about 5 times.once vcube 7x7 was defective i asked them to replace it and they did so plus i use coupon codes mostly CPASTE13SPRING that gives 5% off on each item.
well, this store is certainly worth looking at. this zcube thing is expensive than fasttech and also shipping is expensive
 
Cubemaestro said:
zncube is expensive people! fasttech is a lot cheaper with FREE shipping and awesome customer care. ordered from then about 5 times.once vcube 7x7 was defective i asked them to replace it and they did so plus i use coupon codes mostly CPASTE13SPRING that gives 5% off on each item.
well, this store is certainly worth looking at. this zcube thing is expensive than fasttech and also shipping is expensive
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They aren't THAT expensive. If you go back into the thread, you can find a coupon code.


Holey crapz. Their SS Pyraminx is more expensive than their SS Megaminx.
 
Well, when you see that Calvin sells Fangshi for 18$, whereas FastTech sells it for 8$, I don't understand why someone would still buy from Calvin. He's a thief, that's all. For a single FangShi, he's making more than 10$ for himself. Same for the Dayan 2x2 and almost all products. FastTech sells for a fair price. A little bit more expensive than Zcube (when it opened, not now), but still way cheaper than HKnowstore.
 
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