a cool guy
Member
they must be behind same thing happened to me a couple of weeks ago, it must be all those gans 3 orders or something And there is/was a sale which im sure didnt help
Just to clarify, we are actually mostly back to normal right now, with the vast majority of orders being shipped out within 1-2 days even with the recent sale, and we have been for the past month or so at least, but it's just every now and then there's a product that goes out of stock and the factory can't supply the requested quantities either.
Thanks, It is a Calvin's Square-1! Oh boy, I can't wait to get it! Thanks for being helpful, and I hope that all these delays get cleared up for everyone else soon as well!
No problem! Yeah, the Calvin's Square-1 just went out of stock for a few days, unfortunately, which was the main cause for the delay. Other than these backordered items, we are actually shipping the majority of orders out within 1-2 days. We just got it back in stock yesterday, and we are working as hard as we can to fill the backorders for this product!
By the way, we are aware that these unexpected delays can be an inconvenience sometimes. We are in the process of rolling out a new notification system that will help keep customers updated quickly about their orders if it doesn't ship out normally for any reason (for example, if an address is incomplete, item backordered, or if we need more information about an item that was ordered, etc.). It's still being tweaked, but if by some chance there is a delay, customers should soon be getting a friendly email to explain the reason and if there are other available options to speed things up